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Home / World airlines / Airlines of Russia / Transaero

Transaero

Country: Russia
Former second-largest airline in Russia ceased operations in October 2015
IATA code: UN
ICAO code: TSO
Head office: 11 A, Zubovsky Bvld, Moscow, Russia
Phone number: +7 800 555 3 555
Fax number: +7 495 937 84 78
E-mail: vopros@transaero.ru
Web-site: www.transaero.ru
Year established: 1991
Main bases and hubs: Moscow Domodedovo -DME
Fleet: Boeing 737-300, Boeing 737-400, Boeing 737-500, Boeing 747-200, Boeing 747-300, Boeing 747-400, Boeing 767-200, Boeing 767-300, Boeing 777-200, Tupolev Tu-214

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Transaero. Airline code, web site, phone, reviews and opinions.
Copyright Jens Breuer

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Reviews & Opinions of Transaero:

02 June 2014 Pavel Bilitchenko

I faced very low professional attitude to the clients from representative of TRANSAERO in Los Angeles International Airport on May 31st, 2014 They refused to check-in the luggage of my daughter flying from Los Angeles to St. Petersburg through. As result of this misstep, she had to take the luggage in Moscow, to do registration again and she missed a connection flight. Of course, the Jung girl got lots of the stress. For this point I will never use this Airline again and strongly recommend to other people not to use this one. This Airline cannot be trusted.

14 May 2014 Robert Diyashev

Really good service, good airplane. Amazing food.

09 October 2012 Guest Olga

It was horrible. The flight from Miami to Moscow was late. I had another one after but I missed it because of them. The company promised to get a new one but they never did!!' I had to buy a new ticket both way!!! Do not use their service because they ca not be trusted!!!!

All Reviews of Transaero

Transaero Discussion:

12 February 2017 Williamthouse

Hello. I need to contact admin. Thank you.

06 August 2015 Guest

The worst company ever! Arived to airport to checkin almost four hours ahead.they found one minor error in my paper work (notery stamp was perform by a city official ,instead state official). No people skills and unprofessional attitude. I paid a lot of money for my ticket,but he only response was "buy another ticket". Refused to exchange ticket for a later flight,i will never use them again...flew with US Airways,Lufthansa,Delta and American Airlines ,been in Paris,Russia,Germany, but never been treated so poorly .I would give them -5 if it was on the rate scale.

04 March 2014 Marcu Madalina

They are not a serious company as long as they let Easyget to operate their flight.you pay a ticket with transaero and you will fly with easyget-which have a very incompetent staff starting from check in desk and ending with their manager,and about their english...so poor.Transaero aren t able to resolve your problem caused by easyget.very disappointed!

13 January 2013 Alex

Hi everyone ! just got back from Dubai . Did return flight Moscow - Dubai ( DME-DXB ) and back . plane was an old b 747-400 series . I would guess aged more than 15 yrs . I would imagine , they bought the plane from a chinesse airlines on the second hand market . seats were awful , food ok for single serve dinners , during almost five hour flight they served drinks once on the way there , and twice on the way back . They offered chicken and or fish , they ran out of chicken so i only got the fish alternative . with one hour left they offered some alc from the duty free trolley . so i picked up some jack daniels , reasonably priced ! So the good things were flight on time , fast check in , gorgeous flight attendance , on line check in . bad things were old interior of the plane , no entertainment on board , messy cabin . I ll rate it 4 out of 5 . I do regular flights with this airlines , did a two hour flight Moscow- Bulgaria on a b 777 in septerber 2012 , then more domestic flights . company is ok . but has an old fleet . Otherwise totally acceptable on the short flights up to 6 hrs . For long hauls , you might want better service and planes . video off the take off on youtube here > youtu.be/ONb9KeDHN7k

Discussion of Transaero

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