Airlines, Airports, Airplanes...

They stole my money!! I feel so abused by this company. I had to email them back and forth to get my refund for a flight that THEY cancelled. After over 2 weeks of back and forth they have granted me a refund to a bank account that has been closed since I have left America. Because of them being so unprofessional and the delay in the refund, the bank rejected the refund since its over 10 day limit. Thus they still have my money. FURTHERMORE, the woman who granted my refund has blocked me!!!!! Are you they joking right now???? I need my refund, and I will pay for any other transfer related costs, otherwise I am taking this to court. I have enough of you them treating me this way. What kind of business are u is this?!

I can't even rate this,my parcel from UK arrived here on 9th march and until today it has not been delivered.i have been through hell being asked to pay this money or the other.so far i have paid 185k for my parcel and am still being asked to pay 75k more for what they call security and insurance. Can someone intervene and help me out. Can the management of parcels department come in to my aid for further information inbox me at nancykarimi66@gmail.com. Thank you. Unsatisfied customer.