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Home / World airlines / Lithuania / Small Planet Airlines

Small Planet Airlines

Country: Lithuania
Charter operations from Lithuania, Poland, Italy and Great Britain to leisure destinations
ICAO code: LLC
Head office: J. Basanavičiaus 15, LT-03108 Vilnius, Lithuania
Phone number: +370 5 255 56 55
Fax number: +370 5 252 5 661
E-mail: info@smallplanet.aero
Web-site: www.smallplanet.aero
Year established: 2008
Main bases and hubs: Kaunas
Fleet: Airbus A320, Airbus A321, Boeing 737-300

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Small Planet Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Richard Vandervord

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Reviews & Opinions of Small Planet Airlines:

31 October 2016 Philippe

After dozens of negative comments i was expecting the worst, but it seems that it is a classy situation - those who have positive feedback, they dont leave a positive comment. Only negative experiences are expressed loudly. Flew with Small PLanet to Tirana, had a quite pleasant flight. It was on time, food was more than good and everything went smoothly during check-in etc.

06 September 2016 Guest

Rubbish airline, sent everyone's bags to Manchester and passengers to gatwick saying they were following on small planet plane, and would be delivered overnight, and to us Monday. And that was after a two plus hour delay in take off. They lie and so do their handling agents who told me luggage was with the courier at gatwick, it isn't, and it's now Tuesday and I have spoken to a guy in Manchester airport and that is where our bags still are, and everyone else's who was unfortunate to be on that plane. So my question? What was in the hold that took priority over their customer? Obviously something lucrative. Disgusting treatment will be lucky if we get our bags tomorrow!

04 September 2016 Amy M.

Manchester-Rhodes. Everyone got onboard on time, no delay. I was especially happy that there were no loud and noisy travelers so everything went smoothly and the flight already felt like vacation. The crew was really friendly and helpful.

11 October 2015 Guest

we have just returned from Cyprus flying with Small Planet on time both ways and very efficient. Would recommend

All Reviews of Small Planet Airlines

Small Planet Airlines Discussion:

20 January 2017 Annoyed

I'm still waiting for a payout from a delay back on 10th September 2013 from Chania, Crete to Manchester, UK. I made the mistake of using Refund.me to manage the claim, who seem to be doing a grand total of nothing towards getting it resolved. My cases have been open 1,220 days with zero progress and only getting "fobbing off" answers every time I contact them... I think the time to claim will expire before anything happens. Avoid!

18 January 2017 Guest

The website RESOLVER is a useful tool and takes you through the stages and complaints for you. We had a flight in Sept 2016 which was cancelled over 12 hours and I have been stonewalled since. Now got in touch with Hellenic Authorities as its no longer funny. As a footnote I have unable to serve a seizure notice of assets on Small Planet as they have no base in the UK to serve one. Does this not tell all if us something that they avoid paying out. The internet is strewn with loads of complaints about this airlines, and I will not use again(along with Olympic Holidays)

16 January 2017 Guest

We had a flight delay in August 16 on the return leg from Rhodes to Manchester. Just under a 5 hour delay. On our return sent all the information to small planet via their website. Two month later still hadn't heard anything. So I emailed the European Consumer Council (ecc@tsi.org.uk) who took up my case. They send all the information to their Lithuanian branch who contacted small planet direct (all free of charge). Within a month Small Planet contacted me offering to settle in full. Hope this helps!

14 January 2017 Guest

I had a 10hr delay back in August have applied for compensation in the September. Still have had no response

Discussion of Small Planet Airlines

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