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Home / World airlines / Malaysia / Malindo Air

Malindo Air

Country: Malaysia
Budget airline providing flights within Malaysia and to Indonesia
IATA code: OD
ICAO code: MXD
Head office: N1, Level 4, Airlines Office Main Terminal Building Kuala Lumpur International Airport (KLIA) 64000, Sepang, Selangor Darul Ehsan, Malaysia
Phone number: +603 7841 5388
Year established: 2012
Main bases and hubs: Kuala Lumpur International
Fleet: ATR 72, Boeing 737-900

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Reviews & Opinions of Malindo Air:

26 September 2016 Guest

DO NOT USE MALINDO AIR UNDER ANY CIRCUMSTANCES. Malindo delayed the 1st leg of a connecting flight from Bangkok to Langkawi but told us this delay would not affect the connecting flight. When it did and we missed it and lost out on £100's in hotel bookings as there were no further flights that day. We were then royally messed around regarding lost luggage, relief accommodation and speaking to multiple extremely unhelpful, extremely rude employees. Since returning home we have made various attempts to ask for explanation and compensation. It took 10 weeks to hear anything back which just said sorry for inconvenience and they value our feedback. We are still £100's out of pocket and they can't even offer an explaination as to how such an error got through their hideous system. Disgusting

09 September 2016 Shagun Jalali

Terible experience to travel in Malindo Airlines. I travelled from Malindo Airlines on my way to Bali from New Delhi.Continuous flight delays along with delay of more than 48 hours in receiving baggage at the destination port (New Delhi ) on 7th September is un acceptable. Such services will leave a poor picture of the brand you are living upto. I suggest everyone not to book malindo ever for the sake of low fares. Just low fares is not the only thing that counts the satisfactory customer experience. I request everyone not to travel by Malindo airlines in future

22 May 2016 Jay

My flight was cancelled 7 months ago and I still haven't received my refund. In fact they don't even reply on my messages anymore. Stay away from this airline!! You recognise a good company when something goes bad and this company is nowhere to be found !! It is absolutely ridiculous!!

18 April 2016 Guest

Yeah, I too experience many problems with Malindo website. So i have resolved not to purchase for Malindo air ticket although sometime it is cheaper than other airlines. Problems encountered: 1) Payment can't get through. Called bank and was informed that there is no problem the with credit limit and services of credit card. 2) Not able to obtain TAX INVOICE despite numerous emails sent out to or They took about 7 working days just to reply acknowledge receipt and asking for all the flight details and company details. After 12 working days, still not receive any TAX INVOICE. Then resend again email and was asked back the same flight details and company details in 7 working says. WHICH IS VERY ANNOYING!!!! STILL NO NEWS AFTER FOUR MONTHS!!!! 3) Oh yeah, their customer service number is not functioning at all. Nobody pick up the calls... When you finally get through them, they refer you back to or 4) Having problem with web check in too I THINK IT IS TIME THEY BUCK UP OR SUSPEND THE AIRLINE

All Reviews of Malindo Air

Malindo Air Discussion:

24 October 2016 Guest

Hi. Why I can't check in online? The system said we did not find your reservation. I already booked and paid for my ticket and the payment status was successful. My PNR is LTATSN. Please upgrade your system. We pay for our ticket but we get nothing. I need to fly tomorrow but still the same.

20 October 2016 Guest

Sirajul Amin : I already book and confirm my ticket. But why I cannot check in online? System said that we did not find your reservation.. Please help me. Reservation Confirm by Malindo directly by e-mail but still cant find reservation online: PNR is: TCEBSM, My Email is: The web checkin only can be done within 48 hours from your departure date. Thanks.

18 October 2016 Guest

I am trying to book a flight. but the website is not accepting my credit cars I don't now why? I have tryed 2 cards already

17 October 2016 Guest

I am malaysian trying to book oneway ticket from Tiruchirapallyto KL but its not accepting credit card payment. Please help,

Discussion of Malindo Air

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