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Home / World airlines / United States / Frontier Airlines

Frontier Airlines

Country: United States
Scheduled low-cost services from Denver
IATA code: F9
ICAO code: FFT
Head office: Frontier Center One, 7001 Tower Road, Denver, Colorado, 80249-7312, USA
Phone number: +1 720 374 42 00
Fax number: +1 720 374 43 75
E-mail: corpcomm@flyfrontier.com
Web-site: www.flyfrontier.com
Year established: 1994
Main bases and hubs: Atlanta Hartsfield-Jackson International, Denver International, Kansas City International
Fleet: Airbus A319, Airbus A320, Airbus A320neo, Airbus A321

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Frontier Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Braden Hicks

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Reviews & Opinions of Frontier Airlines:

14 November 2016 Guest

I flew Frontier today for the first time. They charged for everything from carry-on items to cold drinks. If you change your random chosen seat they charge you a fee. The seats felt like they were ironboards. On top of that ther were to close together. Terrible three hour flight. Never again. One and done.

26 September 2016 Guest

I flew Frontier from Omaha to Denver on 9/24/16. Our departure was delayed for over an hour. When we were finally boarding, the gate agent made a fairly rude announcement about carry-ons. As Frontier tells you you must pay for carry-ons every chance they get, this seemed unnecessary or at least could have been done in a more polite manner. It felt like we were children being reprimanded by a teacher. When on board, there was another strange announcement about the fines and penalties for consuming alcohol brought on board. When we arrived in Denver, we sat on the runway for over 2 hours because they did not have a ground crew available. It was obvious that the pilots and flight attendants (who were very kind) were as frustrated as the passengers. The pilot was not even always able to get updates from the gate as he couldn't always reach them on the phone. When we finally were able to deplane, the customer service rep was quite rude (clearly she was exhausted and frustrated herself). Passengers also had to wait another hour to get their baggage. I used to love Frontier when they first came to Denver. This is not my first bad experience of late and I will not fly them again unless their fare is hundreds of dollars in savings. They don't treat their customers well and they clearly don't treat their employees well.

29 March 2016 Guest

DON'T FLY THIS AIRLINE. Their advertising is misleading due to add ons, baggage service is extremely poor though you pay for it directly, seats are small and cramped. Lines are long, and post flight problem solving is rude, full of unnecessary paperwork to avoid fulfilling their obligations and to follow their own polices. Face to face staff are friendly but are obviously overworked, and have to deal with irrate customers, due to their general mismanagement, and crass comsumer unfriendly management policies.. I have flown several of their competitors and they are all basic but MUCH BETTER. FORGET FRONTIER.

23 March 2016 Guest

This must be the worst airline on the face of the earth. Do not expect anything from them (flights that are on time, flights that are not oversold, a customer service organization that cares about anything related to customers). I lost thousands in income because of an overbooked flight. Since Frontier has no collaborative relationships with any other airline at DIA, they could not help me book another flight (not that they would have helped me if they could).

All Reviews of Frontier Airlines

Frontier Airlines Discussion:

27 November 2016 Curt W.

I am planning an early February trip from MCO to DEN. I'm trying to avoid the dreaded red eye that returns us to Fla. around 5:30am on Monday. Kayak and other sites list a Frontier 686 that leaves DEN at 4:25pm and arrives in MCO at 9:53pm. I have tried to buy that flight several times but it is always 'sold out.' I'm very skeptical that this Monday afternoon flight, more than two months away, is completely sold out. As a test, I also looked other dates in December and January and it is also 'sold out' (quotation marks intentional). Could this be true or will Frontier eventually release the seats for purchase?

16 November 2016 Guest

To many additional costs, their pricing is so vague I won't fly with them.

13 October 2016 Guest

Valerie Ritterbusch : I have been flying for business since the early '80's and have seen the rise and fall (numerous times) of Frontier Airlines. I understand their "low fare" business model of cramming as many seats into a plane and filling them all. A recent business trip has caused me to decide NEVER AGAIN, and here's why: I purchased a great fare + "The Works" package on a recent trip from Denver to Florida (a 4 hour flight) simply to gain some legroom and a reclining seat because I have lower back issues. After boarding, I discovered that Frontier's decision to weld the seats into a permanent upright and locked position also includes their "elite" forward cabin seats you pay a premium for. So, that's it for me, Barry Biffle! You've crossed over a non-negotiable line with that bone-head decision. I don't think it's asking too much to expect a premium seat to recline. I'll be stopping by the Frontier Corporate Offices on Tower Road to surrender my Early Returns card on my way to DIA to catch my next Southwest flight, who HAVE figured out how to have it both ways, and not tick off the business travelers who have to do this every week. If you're a business traveler and take offense to Frontier charging premium pricing for a bolt-upright seat, do what I'm doing and write Mr. Biffle to let him know that you're done as well, thanks to this incredibly stupid policy choice. Barry-if you wise up and change this policy, please let me know, for I love saving money when I travel, but not at the expense of my lower back. Valerie Ritterbusch President/Meteorologist WeatherCall Services, LLC Parker, CO I'm with Valerie. I travel 50%+ for a living and used to go out of my way (literally) to book Frontier because I loved it so much. Summit member with comfy seats, tv and all smiles for 15 years. Now I'm just trying to use my 500k+ miles before they go away, and getting charged $9/crappy seat and $30/bag to do so. GRRR. Brent Becker Centennial, CO

06 October 2016 Janice McEvers drew_1989@yahoo.com

I was to fly to Orlando today but due to weather it was cancelled. My niece received a full refund to her credit card, I on the other hand only received credit for 90 days,I'm not very pleased with this. I hardly ever fly.

Discussion of Frontier Airlines

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