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Emirates

Country: United Arab Emirates
Dubai-based interntaional airline, passenger and cargo services worldwide
IATA code: EK
ICAO code: UAE
Phone number: +971 4 295 11 11
Fax number: +971 4 295 58 17
E-mail: media.relations@emirates.com
Web-site: www.emirates.com
Year established: 1985
Main bases and hubs: Dubai - DXB
Fleet: Airbus A310, Airbus A330-200, Airbus A340-300, Airbus A340-500, Boeing 747-400, Boeing 777-200, Boeing 777-300


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27 June 2008 04:06:17  Guest
Heathrow-Dubai-Melbourne and return. Disappointed no flatbeds on any leg despite hype on Emirates website. Deeply reclining seats are dreadfully uncomfortable and not conducive to getting much sleep during 14 hour flight. Lack of leg oom for anyone six foot tall when seat fully reclined. Did think I was onto winner for the flight back from Dubai where the aircraft actually had flatbeds fitted as advertised but after 70 minutes in the plane, still stationary on the tarmac with mechanical trouble, we were ushered off to wait a further four hours before a relief plane and another crew arrived. Business lounge at Dubai on arrival was crowded and toilet facilities are inadequate with queues forming. Total lack of communication while waiting for relief plane and further delays while searching for relief crew. Old noisy 777/300, and same uncomfortable seats, for the journey back to Heathrow arriving five hours late. Cabin service nothing special and food disappointing. Can't see how Emirates got award for airline of the year - its nothing special in Business.


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