I will never fly Sun Country again and I hope whom ever reads this never does either.
The rules they say they follow they do not.
The complaint dept. Will sweep you under the rug well we told you so we are not refunding your money.
Just don't fly with them. One time and one time only never again worse flight ever.
my wife and I flew from MSP to LAS for our anniversary had one of the worst flights we have ever been on.We paid extra for the so called premium seats which only a small child could sit in and advised the flight grew that we could not fit into these small seats, their response was basically sit there or get off.
My wife was able to switch seats with another passenger (a real small woman) and I optioned for an exit row seat which the airline promptly charged me an additional $25.00. Not at anytime did one employee of the airline apologize for the bad service.