Airblue Reviews

03 December 2023 12:12:00 Guest

Delayed for 1 hour without inform . Ticket shows Lahore to Jeddah direct flight but in actual there is one stop (Karachi). Is this professional way of doing business man.

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25 November 2022 12:11:00 Lol

Really bad they delay flight time for long my flight was delayed for more than 3 hours! Imagine people going to the airport super early just to be there for hours. I really dont reccomend this airline

20 October 2022 12:10:00 Guest

If one help desk service busy check baggage and the other desk person have no line they never call next person in line even just sit on the chair like they get paid just to sit down there and don’t do anything,come on please grow up every window need to help passanger so this way people will not wait so long in line

20 October 2022 12:10:00 Flight 207 Islamabad to Karachi

This flight attendant need to be wake up she ignored me to give me my launch and short food cart they taking long to distribute launch and taking so long to open the door for passengers when the flight were arrived from Islamabad to Karachi airport poor service poor flight attendant I ever seen in my trip around domestic…I forgot her name otherwise I would share her name here good luck Pakistani people with service of air blue ariline

18 January 2022 12:01:00 Guest

The airline is living in * ages. In this time of Corona when everything is online and supposed to have least in-person contact, they still force you to come and verify the purchase at sales office if you have made online payment for your relative. The call center agent fails to listen or provide any solution if they are inquired. If an online payment is still to be verified in-person, kindly do not accept it using website, this leads to sever inconvenience.

08 August 2021 12:08:00 Guest

No customer service at all, no one is attending passenger phone. Disgusting.

09 July 2021 12:07:00 Guest

They have outsourced their Ticket selling and facilitation desk to Dnata. Who are misguiding passengers without having the proper information. I missed the flight due to miss-guidance of the Air blue partner (Danata). Later on I discussed the matter with Air Blue manager on the Dubai Airport he refused to listen anything and started behaving rudely. Highly not recommended to travel on this Airline from Dubai to Pakistan.

18 March 2021 12:03:00 Shawana afridi

Their customer care services are the worst services... in my whole air traveling history( national and international) I never ever faced such horrible experience. Yes....
My destination was Karachi n I reached on time there... at check in counter There was a long que before me when I needed to use restroom(as I was a expected mother and it's hard to hold).. so I asked their attendent... He said yes no prb I'm here... I assure again n bcz he was wearing an airblue uniform I left with satisfaction...and when I came back they said u r late...

Also they have a limited facilities of rescheduling etc..

So
Really...
plz don't select them
N why u have to if there is more better airline...
Yea...
Air Sial is offering much better services and regards U n prefer humans over rules n regulations.

18 March 2018 12:03:00 Amjid khan wazir

Delayed by 14hours on 27.12.2017, spending whole night and day at the airport was miserable and staff was neither arranging a refund or a stay somewhere in hotel nor was in a mod to tell us about the delay.

19 February 2018 12:02:00 Guest

Airblue delayed by 6 hours, never had this kind of * experience in life. Flight was from Dubai to Islamabad pa210 on 9/2/2018 at 6.25am but delayed 6 hours and got no compensation, hence had to stay at the airport. They did provide food but hey 6 hours ! What a shame !

30 December 2013 12:12:00 Guest

This airline is generally very poor across the board, including bad service and lack of apology, difficulty in finding information, and hard to to get hold of.
Throw in last minute change of airport you are departing from, this is likely to be one of the worst airlines you could spend money on. The changes in airport means any money you saved will be lost when cancelling transport, just pay a little more for emirates tickets, and you will be saving money as a whole.

28 September 2011 12:09:00 Shehnaz

I have tarvelled via air blue flight, journet remained good with them.
The important matters which really need to chage for improvment,
mismanagment of time of flight
Its too much and complicated process in amenment of flight tiem/date and more than this its too much difficult to get back money in case of cancel og flight.
Please its my humble request to you improve these except these airblue is best for us people as fares are affordable

14 August 2009 12:08:00 Guest

flew on Air Blue for the first time during my recent trip to Pakistan from Karachi to Islamabad, and then from Lahore to Karachi. Overall I had a pleasant experience as the flights departed and arrived on time, the food was reasonable, and purchasing tickets online was a breeze (as compared to PIA). I especially liked the service in the terminal before I checked in as you are welcomed and directed to the counter you need to check in at. The only complaints I had was the silly inflight entertainment which was being shown as I would preferred seeing information with regards to the flight (location, speed, time to distance, etc.), and the service in Business Class was quite similar to that of PIA.