If I could put Zero stars I would. Staff was extremely rude would not help at all if you asked them for something they would blatantly ignore you. Was meant to be on AirLingus but they sent an email to say we were going with these crowd instead travelling from Boston to Dublin. They were no help unless you were 1st class. My boyfriend is a paraplegic and when we asked if he could get some help as the seat would not go back and no leg room at all they just shrugged him off. Even when we were trying to get off he was clearly struggling but they made him stand and lean on crutches until 1st class left. He was really struggling. How is this an airline and how can they hire staff with not one bit of customer service. Absolutely disgraceful. The service was not worth the money that was paid for.
Airlines Inform - your guide to airlines all over the world.
Copyright © 2008-2024 www.airlines-inform.com. All rights reserved.