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Most popular carriers: Delta Air LinesUnited AirlinesLufthansaAir FranceEmirates, Qantas.

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Most popular carriers: Southwest, RyanaireasyJetAir BerlinGOL, AirAsia.

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Flight Reports & Reviews

SWISS: Through hardships to the sky

SWISS: Through hardships to the sky

15 February 2015 morrow
SWISS air line can boast not only the national Swiss cross on its aircraft tails but a complicated history as well. The airline inherited the IATA Code LX from the Swiss regional airline Crossair. The ICAO code SWR is inherited from Swissair. The latter went bankrupt in2002 and Swiss International ...>>>
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Latest Airline Reviews & Traveller Opinions

27 July 2015 Perthie

I have never flown with Scoot before and this is my first time booking. Before I even set foot on the flight, I received a SMS from Scoot stating that my flight from Singapore to Perth was cancelled. I called their call centre and they gave me only two options, to rebook my flight 7 days before or after the cancelled date or to receive a refund via a Scoot voucher. They offered no other compensation whatsoever. This means that I have to pay for an extra night's accomodation in Singapore and take an extra day of annual leave from work. I mean yes the flight was cheap, but to put up with all this inconvenience I don't think it's worth it. You might as well just pay for a full service flight without the added hassle!

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24 July 2015 Rogelio Pineda

Undoubtedly AirAsia is the worst airline I have ever traveled on. On my first leg from Incheon (South Korea) to Kalibo (Phillipines), the plane was delayed three times for a total of eight hours. When we finally made it on the plane it was the skimpiest flight I had ever been on. Safety was not important and the plane rattled like it was coming apart. On the return flight we were surprised with multiple fees. The worst was that we had to pay for our carry-on if it weighed over 7kgs. What carry on weighs less than 7kgs? This included my laptop bag. They were so cheap that they attempted to make as much money as possible by ripping people off. No need to cover the return flight. When we arrived back in Korea, I couldn't even complain because they didn't have an active counter. Worst airline ever. However, Boracay Phillipines was awesome. Other than the airline and airport, trip was pleasant.

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Bulgaria Air

Bulgaria air is the worst company I have ever used! 22nd of July I was supposed to have a flight from Varna to Moscow departing at 17.20. When I arrived to the airport 2 hrs in advance I could not find my flight in the list. On information desk they said tha my flight was rescheduled from 17.20 to 20.35. And attention: there was no sign of delay on the schedule screen and at 14.00 there were no notices about the delay on the company's official site - it appeared much later. The contact center could not comment the delay and sent to the company's representative in Varna Airport. In the airport they could not provide any information either. Later on we discovered that due to the low volume of passengers our flight was combined with the flight going from Tel-Aviv to Varna via Burgas (which of course, the company was aware of much in advance). No services were forseen for the passengers in delay. A lot of passengers were with small babies and with connecting flights to other destinations from Moscow. There were at least two options for such passengers to depart earlier with other companies but Bulgaria Air refused to change tickets (which is a normal practice for other European companies) saying that the flights were fully booked and there were no tickets (while there were tickets available on the sites of these companies). After a 1.5 hours of battle with Bulgaria Air representative, they agreed to provide water and a sandwich. But they provided no sitting places for the passengers and no check-in till 18.35. So that the passengers had to organize on their own at least to safeguard the luggage (so that single moms and other travellers could go to bathroom or caffeteria without bags). Just some time before 20.35 they re-scheduled the flight again - till 21.00. But at 21.00 the only airplane in the airport departed for Minsk (not for Moscow) leaving small kids and their families on the ground on their feet for over 5 hrs by that time. As a matter of fact the company organized additional juice and water distribution to passengers - this was instead of hot meals and hotels which the company refused to provide. By the way, at 21.00 there was a notice on Bulgaria Air official site that the flight had departed at 20.35. The company representative appeared at 21.15 - after the passengers' riot explaining that the plane would land from Tel-Avive at 21.10 and depart from Burgas at 21.30 and assured that it would depart for Moscow at 22.20 (which does not seem to be feasible). Still waiting for resolution.

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Airline and Airport Discussions

Royal Air Maroc
03 August 2015 Guest

I recently traveled with RAM. I wilL describe my experience as HORRIBLE. I flew out from Los Angeles to Casablanca on the 17th, when arriving to NY, i learned the flight was cancelled without any other info or notice online. There was no communication from RAM staff, after been stranded for 2 days, I purchased Air France ticket and went on on my trip loosing 2 days from my vacation. On the return, the flight was almost 3 hours late, again no help and had to book my family in a hotel on my own expense. This is my last time traveling with RAM and I advise everyone to do the same. I am still trying to figure out how I can get my refund. If anyone has an idea pls let me know.

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03 August 2015 Guest

Anyone know the best way to check a child on the on-line check in? read somewhere to put her down as a adult then call them to change? Ta

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Vueling Airlines
03 August 2015 HUGUES

We had a very important delay due to a security problem (they let people with no boarding card climb on the place), and they lost our lugage. Customer service is a nightmare. Do you know people who ever they lugage it back ? Do they sell them or something?

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