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Home / World airlines / Indonesia / Citilink


Country: Indonesia
Low cost subsidiary of Garuda Indonesia, shuttle services between Indonesian cities
IATA code: GA
ICAO code: CTV
Head office: Menara Citicon, Lantai 16 Jl. S. Parman Kav. 72 Slipi Jakarta Barat 11410, Indonesia
Phone number: +62 21 659 9049, +62 31 293 1100
Fax number: +62 21 625 8151
Year established: 2001
Main bases and hubs: Jakarta Soekarno-Hatta International
Fleet: Airbus A320, Airbus A320neo, Boeing 737-300

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Reviews & Opinions of Citilink:

10 July 2013 Daniel Nobel

They don't answer complaints send via their website or send via your own email server. When you try to contact them by phone, they don't answer the phone.

All Reviews of Citilink

Citilink Discussion:

26 May 2017 Tatjana Ivanov

Dear Madam or Sir, We ask You to book a flight: Jakarta -> Denpasar, Monday 29th May 2017 two adults, baggage to drop off about 2 x 25 kg. Important: We have two totally healthy (veterinary checked) domestic British Shorthair cats, who will travel with Us in cabin 1 x 3.5 kg (including pet bag) 1 x 4 kg (including pet bag) These rase of cats is a plate nose, which has to travel in cabin (NOT in cargo). Thank You for Your time, effort and quick positive response. Tatjana Ivanov

09 May 2016 Guest

I AM a passenger of citylink flight no. QG0809 should be departed at 06.40 p.m tonight but got delay almost in 2 hours. Very dissapointed on that.

14 July 2015 Ravi Chawal

I was flying from Lombok international airport to Bandung via Citilink QG896 on 14 July 2015. I lost my dslr camera with my one month all memories of Indonesia, the camera was in carrying bag and someone stolen it.My bag bar code number is QG0999980867. I am really disappointed with this work. I talked and called many times with Citilink staffs but they didn't responded anything, I hope nobody else will get this problem.

26 June 2015 Guest

Persistent technical error on their website- I am unable to change the date of flight through the Manage Booking service online. Airline does not reply to emails or messages sent through their website. Can please someone fix this??

Discussion of Citilink

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