I bought tickets for flight from Odessa to Batumi on 8 September 2018 , came to Odessa airport and can't find the flight.Airport staff told me that this airline cancelled flight without any notification and provide me contact email.Trying to contact airline for refund was unsuccessful,this is a SCAM. Never,never buy tickets from this airline.
I bought a ticket from Kiev to Tel Aviv, but after an hour I got an e-mail from Yanair saying that my reservation had been cancelled. Today they charged me for the ticket anyway and I've tried getting a hold of them the entire day but with no luck. They're not answering my e-mail either... Do youself a favour and find another flight company than this.
The flight was delayed every hour, no one from the company was talking to us, first 12 hours we were at the airport then they took people to the hotel only after they made a lot noise and blocked the airport. I tried to call to the company 100 times nobody was answering, I just bought a new ticket by myself and flied. The worst experience ever