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HOME ⇒ Airline reviews & Traveller opinions ⇒ SriLankan Airlines


SriLankan Airlines Reviews

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All reviews about SriLankan Airlines

24 March 2014 12:03:00 Isabelle

My plan was to go to Colombo 2 weeks ago from Delhi. To my big surprise though when arriving to the airport in time with a confirmed ticket, me and my partner found out when we were checking in at Delhi airport that Sri Lanka Airlines had overbooked the flight and denied us involuntarily to board...so no trip for us. I have not yet received any refund or compensation and I wonder primarily, how many else have a similar experience with this airline which is not obviously respecting their customers nor laws or international policies? Violating a contract, not following international standards, and not following up with a customer that involuntarily missed one's trip just shows that Sri Lanka Airlines can not really deliver on smooth journeys.

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