From beginning to end this was the worst flight ever!! They did NOT provide any incentives we paid for! No priority board, no priority baggage, no snack. WORST PART IS THEY MADE US MISS OUR FLIGHT BACK TO THE UNITED STATES DUE TO THEM ARRIVING ALMOST AN HOUR LATE!! There is no excuse for our late arrival. We were the first flight out. The baggage counters weren’t even open for check in when we arrived. They weren’t willing before hand to help with the transition of our bags or anything to accommodate their late arrival. We asked for them to help with a hotel for a night since they left us stranded at the airport with no other flights back to the United States same day. They just said not their liability. They’re a joke!! They’ll nickel and dime you for every little thing and they’re worthless when it comes to giving the extras you pay for. Save yourself the headache and book elsewhere.
My wife was due to fly with this carrier to Athens from Skiarthos recently and arrived at the airport with a valid ticket and they'd overbooked the aircraft! They bumped her off despite there being a spare jump seat available which she said she was happy to have - but the pilot said No. They gave her a website address to contact for a refund (she missed her hotel bookings because of this and so there were additional costs there) and the website link doesn't work. Avoid like the plague. What a way to run an airline. Just another corporate greedy.
Terrible service. They also ripped me off in Athens, Greece, forcing me to pay $130.00 for one piece of luggage they said was too heavy. This was for a 50 minute flight to Santorini from Athens. The ticket purchasing process did nothing to explain. They were also very disorganized in Athens.