Nile Air canceled our flight without notice, wouldnt refund stating we could have gotten on an egypt air flight which was completely false. Egypt Air denied the validity of this and we had to purchase brand new flights on egypt air last minute. Such a headache. Disputing thru our cc now bc this airline is clearly fraud.
ONLY utilize Egypt Air if flying domestic via Egypy.
We have bought on January 1st a round-trip ticket from Cairo to Port Sudan starting on May 28 2018.
We have heard by other passengers that flight 181 from Cairo to Port Sudan on May 28 has been cancelled, but we have not been informed by Nile Air !
On the web site, a same plane is operating on May 25 May, thus 3 days before !
We sent recently three e-mails to email@example.com about the status of the flight and about the status of our tickets.
At this time, we have no answer !
By the way of the 'Feedback Form", we obtain "feedback error" !
It seems that Nile Air does not follow the IATAТs rules У Airlines should employ their best efforts to keep passengers regularly informed in the event of a service disruption Ф