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LIAT Reviews

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16 September 2018 12:09:00 Noelise Xavier

I travelled with liat airlines and must say how disappointed I was with the service
My flight was at 7 :05 am I the 5am for a flight to Barbados.1 which.was one hour flight .
I checked in and hour later was told that.the.flight was cancelled and we on the 11 am flight.when that time they announced that the weather conditions was not travel the plane.couldn't land but within that.period Seaborne airlines landed without any problems DHL plane came without any issues .they then announced we would be on the 3:15 flight collected our passports and change flight details
Passengers who came in after us was sent ahead of us and their explanation was that a coming.for us from Antigua and will be 3:15
At 3:15 more passengers was sent and of us with another.excuse that the plane was coming in at.5 :23 ticket change again at 6: 15 they announced that flight was.cancelled and.blame the weather
And came it was act of God how.was it that act of God cause only some passengers to get to their destination and others not if
Many of us missed our connection and had to pay for hotel accommodations for the night the.airline refuse to assist in any way I had to purchase another ticket for my flight with Jetblue because I didn't show
This experience was the worse I have ever had.
I.must say how dishonest the manager was Mr Raymond pretended that he JetBlue he had resolved the problem and assured me my JetBlue flight was reschedule but nothing was further
from the truth.
I will never.again travel.on Liat airlines and think that the Caribbean people she stop flying with liat this airline is very unreliable.

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15 May 2016 12:05:00 Guest

LIAT are an absolute nightmare - they have a total monopoly in the English speaking Caribbean and are totally unreliable. Staff have an innate defensiveness because of the many times they fail to fly. LIAT stands for leaving island any time - and often they don't even manage that! If there's more than 5 of you charter a small island hopper.

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08 December 2013 12:12:00 Guest

The rudest, most surly, unhelpful staff I have ever encountered. Doesn't anyone with good manners want to work for this company? The only reason that they get customers is because there is no competition

Is this review helpful? Yes 3 / No 0
09 December 2009 12:12:00 Guest

Grenada to Barbados. Original flight route required flying to Trinidad, changing planes for flight to Barbados. Wouldn't have been a problem if the GRE-POS flight hadn't left over two hours late. I asked at the gate if I could still make my connecting flight (the whole LIAT system was running late) and was told yes. Of course, when I got to POS, no connecting flight and I was told I should never have been boarded in GRE. LIAT had flown me to Trinidad by mistake. I got a boarding pass for the next flight to Barbados, only to be stopped at the gate and told the counter agent made another mistake, there were no more seats. I did get on the following flight to Barbados - which flew back to Grenada first. So what should have been about a two-hour journey (including check-in and such) turned into twelve and, according to LIAT itself, instead of being flown to Trinidad to wait in the airport, I should have been waiting in Grenada, where I could have headed back to my hotel or even just to a nearby beach.

Is this review helpful? Yes 3 / No 0
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