Horizon Air Reviews

17 May 2009 12:05:00 Loren Williams

My wife and I fly business a lot , esp. my wife. We often have meetings to attend etc. and leave time for minor delays. Here lately, Horizon has had great difficulty being on time. Connecting flights get put back and hours later you are still wondering if u will be on stand-by or sleeping in the waiting area. We are considering using another carrier. Enough is enough. Crew and pilots are great. Service is minimal. However, they seem to have a snowball effect in their scheduling. One delay screws up many, many flights, etc. and there is little if no back up. Thank you for the opportunity to express my views and experiences with this carrier. I guess that's where the consumer pays the price. We need them more than they need us?