30 April 2023 12:04:00
I would like to write about my experience with Freebird Airlines company.
The first flight was 19.04 CGN - SSH. We flight with my son and husband on seats 1a, 1b and 1c.
I was working as flight attendant in the other company during 6 years and I had many other privat flights with expensive and low cost airlines, but I never saw in my life so terrible team of flight attendants. The pilot cant speak German and English languages, it was very difficult to understand, what he read from paper. The Senior flight attendant didn’t work the full flight, was eating in the kitchen, scrolling her phone and she had her luggage in the kitchen for to put food and drinks from the kitchen inside. Also it was not aloud to go to the first toilet about different fantasy reasons, and sometimes without any explainings. The dialog was like
- I need a toilet.
- Go to the back toilet.
- Why? It’s free here.
The second women was seating in her phone the full flight too and didn’t work.
With the full plain during the full flight were working man and woman from the back kitchen.
We preordered the food for 50ˆ per person, but we didn’t get it. The woman from the last kitchen came to us and told that they have only bolognese. Unfortunately the taste was so terrible, that we must buy snacks extra for to eat something during the 4,5 hours flight.
Also we had a problem about safety. We had a car seat with us for children 15-18 kg. And we asked the Senior flight attendant - can our 2 years old son (13 kg) flight with this seat or not. She said that it’s aloud and he will be safe so.
26.04 we had the flight SSH - CGN
We had same seats (1a, 1b, 1c)
The team of flight attendants was great!
The pilot spoke very good both languages.
The Senior flight attendant came directly to us, and explained very professionally why it’s not possible to use the car seat for a small child in the plain about safety reasons.
The full team worked the full flight, was friendly and smiley.
We got our food, that was tasty.
I sincerely hope to flight with the flight attendants from the first flight never again, because they don’t want make their job, they don’t care about safety of passengers, and absolutely don’t care about the comfort of the passengers in the flight. They cared only about their phones and food with drinks.
Is this review helpful? Yes 1
24 February 2015 12:02:00
Used this airline as part of a package deal to Izmir, Turkey. The outbound flight was typical for a charter airline, but the inbound flight was poor, with a number of safety concerns. The seat in front was reclined as soon as the fasten seat belts sign had been switched off. Usual problem of hitting my knees. Tried to recline my seat, but the passenger behind objected. Left with a small space for the 4-hour flight. This is bad enough, but at no time during pre-landing checks was the passenger asked to move his seat forward. There were four passes of cabin staff that failed to spot this. Also, the arm rest was broken on the outside seat, so it would have been almost impossible to make a quick exit. At no time was anything other than the statement "fasten seatbelts" made before landing. No mention of electronic devices, seat position, etc. I accept this is a charter airline, but safety should not be compromised.
Is this review helpful? Yes 2
16 October 2009 12:10:00
Brussels to Antalya and back chartered for travel agency - believe it was an A321-200. I don't know who took the measurements to install the seats in that plane but I'm sure he had to be smaller then 1.50m. I never had so little leg space before. Even standard sized people had problems fitting between the seats. The food & drinks were adequate, staff were friendly.
Is this review helpful? Yes 3
17 August 2009 12:08:00
We found this airline to be very good on leg room with friendly crew. Meal was very tasty served with hot rolls and a soft drink followed by tea or coffee. There was one alcoholic drink service on the flight but they are more than willing to sell more if required. No entertainment, but that is no problem and as mentioned by other users the seats are comfortable. Will use again in july.
Is this review helpful? Yes 1