Airlines Inform - your guide to airlines all over the world.
Copyright © 2008-2025 www.airlines-inform.com. All rights reserved.
your guide to airlines all over the world
Clickair Reviews
All reviews about Clickair
Since raving in Columbia on 15 January 2025, I’ve had the misfortune of using click airlines. The first flight was fine. It made it on time to its destination, but on the return trip I found out they had scheduled me for the next day instead of the day, I was supposed to fly so I had to stay the night in some shanty town to wait for the next day and I received my boarding passes and the flight was two hours late now for my third bad experience. I arrived at the airport three hours early with the reservation that I couldn’t pay online so I figured I would just pay it at the counter and they told me that they had no Internet and no way of putting me on the flight even though I had cash credit cards and debit cards so far my experience with click airlines has been horrible. I strongly recommend to all people out there never to fly on their airline. You will experience nothing but grief I would definitely rate them a zero but they don’t offer you that.
Like many said, they seem constantly pluagued with delays and never have additional equipment available. They do fly some challenging routes so I give them a little bit of slack there. The fights themselves have always been fine
Worst airline ever! Absolute thieves. They refused to state their flight as “cancelled” although they couldn’t flight meaning customers couldn’t get any compensation through the insurance company and clickair didn’t prioritise it’s customers who weren’t able to fly, therefore they had to buy new tickets with other airlines BUT clickair gave no solution what so ever costing costumers a lot of money, not only on tickets but in other travel expenses ñ. They’re costumer service is also useless.
Worst airline experience ever. We had 3 national flights in Colombia with Clic and all of them experienced very significant delays - 3h, 6h and 5h respectively. No reason given and the weather was perfect so it’s not related to that. They don’t provide any alternative solution, not even an apology. Don’t fly with them.
we have also booked a flight with clickair which they have changed and im trying to get my money back! out of all the phone lines that they have only one works and the girl put the phone down on me saying it was nothing to do with her!! i only found out that they changed the airport which we are flying out of by chance, as we to connect flights it is impossible to make the other airport in time for the flight and i am still waiting for comfirmation by email or a phone call.
Dublin to Barcelona and back with different airline. We booked our flights through Iberia.Com and the flight code we were given was different to the code displayed at Dublin Airport but as long as you are aware of this before travelling it poses no problems. Check in in Dublin Airport opened early which allowed us to check in with no time wasted. We were designated seat numbers which was new to Clickair which allowed easy embarking. The seats were no tighter than the average short flight airbus. We departed on time and we found this airline compared favourably to the more expensive carriers. Dont be put off by the cheap prices as the service is a high as their competitors. Book directly with Clickair as it is cheaper than booking the same flight through Iberia.com. The price quoted is inclusive of all charges and taxes, free baggage allowance and choice of seats. (only premium seating has extra charges). Clickair also flies into the main airport in Barcelona with excellent transport options into the city unlike other low cost airlines which fly you to airports which are less convenient.
LHR - Sevilla. Aircraft modern, minimalist feel, clean and in a good state of repair. Legroom is not generous but otherwise the seats were comfortable. Food must be paid for in Euros or credit card - no problem, but sandwiches were not a good experience to the extent that own catering will be provided in future! Do not like free seating, although maybe it's the enviable Spanish mentality, but this did not trigger the once and never again to be experienced Ryanair stampede. It surely does not cost any more to allocate seats!! The cabin crew were friendly the flight crew did their job with ease and overall the experience was a good one, as was the fare, which must always be remembered in making assessments.
I booked my flights in Sept 2007 for 4 people to Barcelona on 9 Feb 2008. The flight times were excellent and the value fantastic at €50 each all inclusive. Too good to be true! On the 14 Jan 2008 "Clickair" phoned me to say the flight was cancelled. Alternative flights cost me €250 each, five times as much as you see. I am still waiting for their customer service to contact me with alternative options. I have emailed them several times without response and have tried unsuccessfully to telephone also, requesting a refund of the total cost. Had I booked with one of the other airlines in September it would have cost me €400. Now it has cost me €1000 + my refund of €226.5, which remains outstanding.