BH Air Reviews

23 June 2019 12:06:00 Guest

Don’t do it!
Poor customer service. “Double touch” flights that mean you have to disembark the plane, go through customs and reboard. They classify this as “direct” and will change your flight at the last minute and tell you that they class this as “minor” and therefore you are not entitled to a refund if you object.
Don’t prebook seats- they reserve the right not to refund you if they change the seats that you sel ect and pay for. On all of my recent flights due to the chaos that is the “Double touch” i.e. consolidating flights fr om two UK airports to one and visiting both airports on the way, even the seats allocated at check in were abandoned as the cabin crew can’t cope as the system doesn’t appear to cope with the double touch so double books seats. Don’t * your money and even better fly with someone else

04 July 2017 12:07:00 Guest

Poor customer service. Refuses to met obligations for delayed flights. Engages in denying boarding to passengers with valid bookings and boarding cards.

Better to avoid if at all possible.