I was recommended to fly with Bellview. The rates are quite good compared to Virgin Nigeria, British Airways etc. The flight out was excellent, plane was empty and it was a night flight so slept over the seats and everyone had a choice of where to sit. Staff were courteous and kind. My flight home was absolutely despicable. The flight was cancelled from Lagos, we were stranded for 2 days until Bellview finally pulled their finger out and put us in a Hotel for two nights. There was a 10% pay back next time you fly with Bellview, but no one was ever given it. The manager of Bellview in Lagos did not know what she was doing. In Lagos airport the staff of Bellview were unfriendly and very unwelcoming and rude. Finally we boarded flight B3282 on the Tuesday two days after it was meant to be. After this, and still no compensation I can say I will never ever fly with Bellview again. They are unreliable, unprofessional and provide a very bad service. I would rather pay more to fly Virgin Atlantic or British Airways as they are reliable.
London to Nigeria this month. The service in the UK was great, I cannot fault staff at the airport or on the aircraft - welcoming, friendly and approachable. However from Nigeria was a different story. I found the process of the check out unprofessional -certain members of staff arrogant and aggressive towards passengers. I feel we were treated like criminals, pushed and shouted at. Certain passengers were fast tracked to the check out by giving bribes to members of staff. This as many people now is a common thing in Nigeria, to get what you want. However I was surprised this happens with an international airline.