Air India Express Reviews

17 February 2024 12:02:00 Gautam Ghosh

Double Payment for Dinner

On 09 Feb.24, night, I had traveled from Kolkata to B'lore by Air India Express flt no.I5-554.While flying, I paid Rs.300 in cash (as the card machine malfunctioned) for one cup of chicken biriyani. Later, I realized that the same amount got deducted from my card account also. My request for refund remained pending for more than a week now.

25 January 2024 12:01:00 Guest

(Air india express from kochin to Auh) worst airline i had ever used. reasons- rescheduled the flight and added 1 stop in between, worst ground staff, overcharging for hand baggage etc..

20 January 2024 12:01:00 Venkatesh Raja

Wrost Baggage handling by ground staff everseen. Manager of Air India Express should understand rootcause. While standing at Air India Express counter many complaint are arising by different people and it's shocked.
New baggage it was, 1 week before travel purchased and it cost Rs 1800. Light weight baggage.
Customer care service are so poor not even bothered to call or message after incident.

17 November 2023 12:11:00 Radhakrishnan N

Third class Airlines. Better avoid booking. It is worst than Air India. The check-in counter and its own staff in Chennai were fighting Air India versus Air India Express. The Manager on duty Girish was very casual and enjoying the fight. Filthy and unkept aircraft with flies and mosquitoes. Probably worst than Somalia Airlines. I was travelling by AI 9671 which Air India Express operated by Air India. Such Airlines are tarnishing the image of the country. The duty Manager at Chennai had no clue of any customer service

22 May 2010 12:05:00 Biswendu

Value for money ! Fleet of brand new B-737-900. I had paid INR 2200 fron CCU-DAC, comperatively cheapest in this route, where other palyers are charging almost double. Only problem is schedule ! But I do prefer Air India Expree.

28 May 2008 12:05:00 EASA KALATHINGAL CALICUT

BEST WISHES, FOR AIR INDIA EXPRESS

14 February 2008 12:02:00 P Bhaduri

I paid INR 13,000 on IX flight from Kolkata to Singapore compared to about 21,000 in SQ. The aircraft was clean, the crew was reasonably friendly. They served snacks during the flight. I would say if they keep the aircraft clean and maintain time it's good value for money. I would have to fly few more times to see if Air India Express is reliable!