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Air Canada Reviews

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19 April 2017 Real Canadian Passenger

Sometimes it's hard to find attendants who are Canadian (English-French) bilingual. Which is a shame for the Canadian national airline. Some of Air Canada flights don't even have French papers or magazines but they have Chinese.

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12 May 2014 Luke

Flew from Frankfurt, Germnay, to Las Vegas (USA) and had a connection flight in Toronto to catch. Unfortunately, Air Canada had a 30 minute delayed departure from Frankfurt and then arrived more than an hour too late in Toronto. Not knowing, that I would not make my connection flight, I ran towards the check-in and did not get any information from AC. Once I figured out that I wont be able to make it, I started looking for a informations desk of AC. We're in freakin' Canada and Air Canada had only 1(!!) information desk in the connection flight area. Awful! After I finally found it, they wanted me to take a plane to Vegas about 24 hours later. That's when I started to freak out, because I knew that there was a flight in about 6 hours with free seats. (I looked online and was even able to book it online!) How can a airline do this? Anyways, I made it to Las Vegas finally, but I will definitely not fly with Air Canada any time again.

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12 May 2014 Guest

the new discount version of Air Canada known as horrible. I had booked a regular air canada flight and even paid an extra fee for an exit row. Then Air canada changed the flight to their discount Rouge version. I lost my exit row as well. We had a 9hour delay in Phoenix and then had a four hour flight in the most cramped seats ever. I am 5'11" so abnormal height and it was miserable. Will not fly air canada again because of their misdirection and certainly not Rouge for their incredibly poor seating.

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02 March 2012 Eric

Arrived on time, into Vancouver from Hong Kong, Saturday afternoon. Connecting flight to Calgary was delayed, then after 4 hours, cancelled. After seeking some kind of help from AC, we were offered a hotel overnight, but arranging for the onward journey was up to us. We were offered a flight the following TUESDAY evening, some 72 hours+ after our original arrival. This for an airline that boasts how big it is and how wonderfully they treat their "guests". And this for an airline that has flights out of Vancouver to Calgary virtually every hour on the hour. Unlike their (recently improved) overseas flights, their domestic service is absolutely abysmal. When there's a choice, it'll be anything but Air Canada. (ABAC)

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18 October 2010 david

National airline of Canada with an excellent safety record. Equipment is excellent and up to date. aircraft is clean with a respectful crew. Purchased food in economy class is standard. First class and or business is very good. FA's are well trained and offer good service.

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