La verdad no recomiendo esta compañía venezolana muy mala atención perdi un vuelo por un día de diferencia con la prueba del covi por transferencia de un vuelo en cancun, hacia Venezuela la prueba la hicieron el viernes el domingo salio negativo y el martes tenia que tomar ese vuelo de venezolana y no me dejaron abordar se rehusaron a devolver lo del pasaje todo una mafia cobrar dos pasajes tres maletas casi mil dolare más aparte pagar otra prueba del covi19 y otro pasaje nuevo , no viajen con esta compañía son muy tramposos y no quieres dar explicaciones de nada y me quede sin dinero por ellos
Terrible airline. Went Maracaibo-Panama and back, the flight was about 8 hours delayed going and 6 hours delayed on the return. All other passengers I spoke with had had the same experience so it seems that several hours of delay is the rule and not the exception. The airplanes are old and not well kept and on the return flight I had no space for my legs - my knees were literally squeezed into the seat in front of me. Arriving to Maracaibo the airplane made some strange moves that scared me and I fly quite a lot so I know that those were not normal moves. Avoid this airline if you can! And if you can't and need a connecting flight, allow at least 12 hours or more between flights if you don't want to lose your connecting flights!
It was the worst i waited for a flight the entire day. I imagined something better i was tired and disillusioned. I cld not believe constant flight delays. And the air representatives for this airlines was clueless as me. It was a totally putrid situation . I still feel emotionally, physically, and mentally drained.