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Home / World airlines / Philippines / AirAsia Zest

AirAsia Zest

Country: Philippines
Scheduled domestic services from Manila, formerly Asian Spirit, Zest Airways
IATA code: Z2
ICAO code: EZD
Head office: Zest Air Building, Domestic Road, Andrews Avenue, Manila Domestic Airport, 1300 Pasay City, 1300 Philippines
Phone number: +63 2 851 17 96
Fax number: +63 2 854 09 94
Year established: 1996
Main bases and hubs: Clark International, Manila Ninoy Aquino International
Fleet: Airbus A320

Traveller Rating:

AirAsia Zest. Airline code, web site, phone, reviews and opinions.
Copyright Paul Lastimoza

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Reviews & Opinions of AirAsia Zest:

29 June 2015 Greg

This year I flew with Zest Air a few times. Kuala Lumpur-Manila/Manila-Puerto P/Manila - Bohol to be honest it wasn't so bad !! Most of this flights were scheduled except flight from Puero Princessa to Manila, which was one hour delay. I was affraid a little bit becouse we had a flight connection to Bohol but we managed to get on board just in time. Cabin crew very polite, as always in Air Asia!!!

16 January 2014 mr greatmind

promo fare is very cheap so i decided to book my ticket ahead of time...i had a smooth ride on a320...i notice delayed flights most of the time sad to say their ground crew and front desk is incompetent no meal served almost 6hours delay...

22 May 2013 Veronica Rivera

I will NEVER fly this airline again. Customer Service is really bad, No manager is available, Call Center agents are rude and rules about luggage allowance is not clearly stated. It said that AirAsia and Zest Air are merged but with their website I should say it should be announce so people will not have a wrong information. If you get a ticket without luggage and you showed up in the gate with baggage they will charge you every kilo of it, but if you call them and listen to the IVR it is saying that you can avail the 15 kilos for 300+ something upon checking it. There's a lot of miscommunication and wrong information with this airline. If I were you, use Cebu Pacific or Air Phil express instead for budget airline. NEVER Zest Air.

11 February 2013 Guest

will never fly zest air again. flight was cancelled yesterday and the earliest flight they can get us was 3 days after , no compensation given like accommodation and meal allowances. we were informed of the cancellation 4 hours prior to ETD , and we were on our way to airport already coming from far north .

All Reviews of AirAsia Zest

AirAsia Zest Discussion:

14 May 2016 Guest

I try to book flight from MNL to Cebu May 17th but your booking system returns with an error by any trial

27 April 2016 Guest

My family and I are travelling today with Air Asia and our flight schedule is 1530 H. We arrived the airport at around 12:30 pm. Sadly it was announced that our flight will be delayed and set to 1720H. Then came another announcement at 1820H then now its 2030H. We dont know whats next... We are travelling with 3 seniors, 2 adults and 3 minors. We went to the complain section asking for food and accomodation since we will be arriving tacloban at late hours and we are just travelling by public utility vans and travel time is about 4 hours to our place and by the time we arrive tacloban there is no more available vans. We have to sleep in Tacloban with very little budget on hand. All the staff of air asia could say is its manila air traffic? The question is why are other airlines including them with other destination on time? Then we overheard somebody fr om them that we should have taken the first flight. What? Now we are to be blame for our predicaments!!! Wow . We keep on complaining but another answered that we can file a reimbursement. Another very disgusting answer from the staff of this airline. The reimbursement that this airline cannot cover the expenses that we will incur plus the inconvenience that we are now experiencing plus the opportunity loss we have plus our hotel expenses! Wh ere can we complain? To a goverment agency? With this aquino administration.? We hope and pray that the presidentiable who have the guts to correct this situation wins. Maybe we have to think or let the owners and staff of this airlines be booked also on their flights and let be delayed for the nth time and let them suffer what we are experiencing right now. My God give more patience

14 April 2016 Guest

Hidden fees incredible. And by design that way. Fees added on that can not be removed for check in baggage, and have no check in baggage. Then fee to use credit card. Very creptic and hidden.

18 March 2016 Guest

Dear Sir I have an email address I have tried your website for contact numbers and email addresses for Zest. None work. Emails to leadagent and customerrelations both at returned and telephone numbers 02 855 3333 and 02 851 1796 state number is not in operation yet. I live in Santiagio city Isabela province and cant get to Manila easily. I wish to book 3 adult seats for flights at 1145 on 3rd April and 1545 on 10th April returning to Manila. These flight are to go to Bohol (Tagbilaran) I have basic fares of3286 and 2633 return per person but cant get anyone to respond to my wish to reserve and make payment. Could you please provide a proper working contact number and email address and also Zest Air bank account number and location for my payment to be credited to you when you confirm fare prices etc. Please respond with urgency as I have spent 2 days waiting and trying to get through to you. Regards Peter Byrnes

Discussion of AirAsia Zest

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