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Home / World airlines / United States / Silver Airways

Silver Airways

Country: United States
Regional services in Florida and feeder flights as United Express for United Airlines
IATA code: 3M
ICAO code: SIL
Head office: 1100 Lee Wagener Blvd., Suite 201 Fort Lauderdale, FL 33315, USA
Phone number: +1 954 985 15 00
E-mail: info@gosilver.com
Web-site: www.gosilver.com
Year established: 1990
Main bases and hubs: Atlanta Hartsfield-Jackson International, Billings Logan International, Cleveland Hopkins International, Fort Lauderdale Hollywood International, Tampa International, Washington Dulles International
Fleet: Beechcraft 1900, Saab 340

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Reviews & Opinions of Silver Airways:

23 May 2014 Guest

IF there were a negative number to rate them with, that's what I'd rate this airline. Our flight time was changed fr om 7:00 AM to 6:40 PM with no notification whatsoever. Luckily it was 1) at Ft. Lauderdale airport wh ere Southwest flies, 2) Southwest had 2 available seats on a 10:30am flight, and 3) a business trip therefore re-booking an expensive last-minute flight was paid by the company. Otherwise we would have been stuck at the airport waiting for a 6:40 PM flight that may or may not have been cancelled too. Never again, AND I will warn everyone that I know to avoid this airline like the plague.

27 March 2014 Mary Jane Mulaski

My flight 4027 on March 9 was scheduled to depart 7:50 am. The board said it was on time. No one was even at the check in desk till after 7 am, and the flight didn't leave till after 11am. We were never notified of a delay and had no idea what was going on. We could have had three more hours of sleep and avoided waiting three hours in the airport not knowing what was going on, if we had been notified ahead of time. What a poor way to run an airline!

19 March 2014 Guest

terrible service, never on time, lots of cancelled flights. They offered me a voucher, then when I went to use it, they wouldn't honor the voucher for the same route for which they gave me the voucher.

19 March 2014 Guest

Avoid at all costs. Their staff, while friendly, does not have a clue about their own procedures. One flight was delayed for several hours because the lavitory on the plane was broken (it was a one hour flight). I over heard one of the flight crew state they were checking Lowes to see if they could find a replacement part. Today, flying from Atlanta to Mississippi. AFTER I checked in, I was informed the flight was delayed by half an hour. Then I overheard other passengers discussing cancellation. Only after I approached the counter with my concern was I informed that yes, all flights to everywhere in Mississippi that day were cancelled because of no flight crew. I was not offered any help, apology, explanation or alternative. I was simply left standing there completely agape while the attendant tried not to make eye contact with anyone.

All Reviews of Silver Airways

Silver Airways Discussion:

23 January 2015 Unsatisfied Customer

Silver Airways is awful, awful, awful and you should never fly them. I was scheduled to fly fr om Tampa to Fort Lauderdale at 8:30 p.m. on January 23, 2015. I arrived an hour early and was told the flight was delayed until 10:00 p.m. When the departure time arrived a number of passengers demanded to know what was going on and the attendant had no clue. Finally she called Tallahassee wh ere the plane was leaving from and was told that one of the engines had failed and the plane was still in Tallahassee. They cancelled the flight at 10:30 pm. We then had to stand in line for another 30 minutes to get a hotel voucher. When my turn came I told them that I had scheduled a flight on another airline the next morning and they refused to give me a hotel voucher. The airport hotel was full so I am spending the night in an airport chair. I told my travel agent never to use them again under any circumstances. They are the worst airline in Florida

23 January 2015 Guest

Silver Airways is awful, awful, awful and you should never fly them. I was scheduled to fly fr om Tampa to Fort Lauderdale at 8:30 p.m. on January 23, 2015. I arrived an hour early and was told the flight was delayed until 10:00 p.m. When the departure time arrived a number of passengers demanded to know what was going on and the attendant had no clue. Finally she called Tallahassee wh ere the plane was leaving from and was told that one of the engines had failed and the plane was still in Tallahassee. They cancelled the flight at 10:30 pm. We then had to stand in line for another 30 minutes to get a hotel voucher. When my turn came I told them that I had scheduled a flight on another airline the next morning and they refused to give me a hotel voucher. The airport hotel was full so I am spending the night in an airport chair. I told my travel agent never to use them again under any circumstances. They are the worst airline in Florida

13 January 2015 Guest

The worst airline I ever flew. The worst computer system ever. STAY AS FAR AWAY AS YOU CAN. My story is very long and involved. but lets just say that the staff on the ground has no clue what they are doing. I had a terrible experience with them. Never again !

24 December 2014 Guest

Sorely disappointed. We fly at least twice a year and on Dec 23 the airline was awful. Flight #77 departing Key West 5:23 ended up being 7:30 pm missed connection and had a voucher for a hotel. Big deal; I missed the party. For some reason Silver Airways can't get their act together, esp. after reading all the other comments. Corporate Office please don't let anyone overbook or leave one seat empty!!!!!! How about a free flight as compensation????

Discussion of Silver Airways

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