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Home / World airlines / United States / Silver Airways

Silver Airways

Country: United States
Regional services in Florida and feeder flights as United Express for United Airlines
IATA code: 3M
ICAO code: SIL
Head office: 1100 Lee Wagener Blvd., Suite 201 Fort Lauderdale, FL 33315, USA
Phone number: +1 954 985 15 00
Year established: 1990
Main bases and hubs: Atlanta Hartsfield-Jackson International, Billings Logan International, Cleveland Hopkins International, Fort Lauderdale Hollywood International, Tampa International, Washington Dulles International
Fleet: Beechcraft 1900, Saab 340

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Reviews & Opinions of Silver Airways:

18 March 2015 Guest

HORRIBLE EXPERIENCE!!!! Lost our luggage, flight delayed, then finally cancelled ten hours later!! Promised refund on flight several times, yet nothing done. Repeated calls go nowhere and the exact same person you talked to pretends they don't remember or it wasn't them you talked to. You can't make this stuff up. Promises of refund over and over and still nothing. DO NOT FLY THIS AIRLINE. Find another way. You will have to anyway.

18 February 2015 Guest

Silver Airlines is terrible. I had a round trip flight from Jacksonville, FL to Fort Lauderdale, FL in Feb 2015. They were 3 hours late leaving on both flights. Some flights were cancelled. People were missing their cruises and connecting flights. Their excuses kept changing so they weren't honest and the staff was unfriendly. The only nice thing I can say is we didn't crash.

13 February 2015 Guest

I am still waiting in the Key West airport (8:15 pm) for my flight which was supposed to depart at 3:30 pm. I'm not even sure there really will be a plane. We have been told different departure times every hour. I have never been on such a rinky-dink airline. I had a three hour delay on my flight from Tampa to Key West. My advice is to use ANY means of transportation other than Silver.

23 January 2015 Guest

Silver Airways is awful, awful, awful and you should never fly them. I was scheduled to fly fr om Tampa to Fort Lauderdale at 8:30 p.m. on January 23, 2015. I arrived an hour early and was told the flight was delayed until 10:00 p.m. When the departure time arrived a number of passengers demanded to know what was going on and the attendant had no clue. Finally she called Tallahassee wh ere the plane was leaving from and was told that one of the engines had failed and the plane was still in Tallahassee. They cancelled the flight at 10:30 pm. We then had to stand in line for another 30 minutes to get a hotel voucher. When my turn came I told them that I had scheduled a flight on another airline the next morning and they refused to give me a hotel voucher. The airport hotel was full so I am spending the night in an airport chair. I told my travel agent never to use them again under any circumstances. They are the worst airline in Florida

All Reviews of Silver Airways

Silver Airways Discussion:

27 March 2015 Guest

As per the other poster, please file complaints about Silver with DOT

27 March 2015 Guest

The absolute worst, avoid at all costs. They bumped my mentally disabled brother in clear violation of their own contract of carriage (yes, I actually read it) and I just got off the third one hour hold/call with their so-called customer service line, re-explaining how they incorrectly coded the replacement tickets which meant that JetBlue sold the tickets to someone else before I was able to DRIVE from Key West (the original point of departure) to Ft Lauderdale.... Had to buy NEW tickets $$$$ then DRIVE to West Palm, book a hotel and finally fly them out. Still trying to get some compensation for the hundreds of dollars this cost me. Kudos to Jet Blue for trying to help me-- Silver personnel were clueless throughout. I WILL NEVER FLY THEM AGAIN UNDER ANY CIRCUMSTANCES.

27 March 2015 Guest

My wife booked us on silver roundtrip from tallahasse to marsh harbour in june for my brothers wedding. After reading all the terrible reviews here and on other sites- I am starting to freak out and we are thinking of buying tickets from anotherairline. I would rather spend more money and ensure we are able to enjoy our rare 6 day vacation!!!

26 March 2015 Kathy V

DO NOT FLY THIS AIRLINE!!!!!! It is the worst of the worst. They gladly take your money, but have no customer service or respect for their maine company asset: their customers. They cancel and change flights without notifying the customer. So, when you get to the airport and check in you are told that the flight already left! So, in order to get on the next flight, you have to pay the $75.00 per person change fee. They claim this is a 'voluntary change' when in fact, Silver Airways made the changes and did not notify the customer. Just DEPLORABLE! They delay and cancel flights repeatedly. Head to this warming....DO NOT FLY THIS AIRLINE unless you want to spend a whole day of your vacation sitting at the deck. I am going to report them to the Transportation Board as well as the Business Bureau in Florida where I flights were scheduled. Spend a few extra dollars to get to your destination. It will be well worth it and you can avoid the nightmare and headaches. They are the worst of the worst by far!

Discussion of Silver Airways

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