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Home / World airlines / United States / Silver Airways

Silver Airways

Country: United States
Regional services in Florida and feeder flights as United Express for United Airlines
IATA code: 3M
ICAO code: SIL
Head office: 1100 Lee Wagener Blvd., Suite 201 Fort Lauderdale, FL 33315, USA
Phone number: +1 954 985 15 00
Year established: 1990
Main bases and hubs: Atlanta Hartsfield-Jackson International, Billings Logan International, Cleveland Hopkins International, Fort Lauderdale Hollywood International, Tampa International, Washington Dulles International
Fleet: Beechcraft 1900, Saab 340

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Reviews & Opinions of Silver Airways:

06 May 2015 Guest

I also had a very bad experience with Silver Airways in March 2015, flying from South Carolina to Florida: flights delayed one after another and then cancelled, misinformation given to passengers, no update on the departure boards (indicating flights left on-time), no notice to travelers despite knowing that planes hadn't left the earlier departure points, no response on their telephone line (other than a recording that repeated for well over an hour before I gave up), etc. At this point, I would suggest that those with similar experiences file a complaint with the Department of Transportation's Aviation Consumer Protection. It is important that either changes be made or this airline lose it's ability to carry passengers.

06 April 2015 Guest

Beware of flyiing on Silver Airways All flights are delayed and sometimes cancelled. Delays are in hours, connections missed, unpleasant employees ( can you blame them having to deal with irrate customers),waits of 30+ minutes on the phone to contact anyone, no responses to emails.... need I go on. The only nice thing I can say is that their flight attendants were delightful. How they stay in business and get recommended by CONDE NAST is behond my comprehension. Check out reviews on other sites and their employee reviews. It is SCARRY! I will never fly on this airline again.

18 March 2015 Guest

HORRIBLE EXPERIENCE!!!! Lost our luggage, flight delayed, then finally cancelled ten hours later!! Promised refund on flight several times, yet nothing done. Repeated calls go nowhere and the exact same person you talked to pretends they don't remember or it wasn't them you talked to. You can't make this stuff up. Promises of refund over and over and still nothing. DO NOT FLY THIS AIRLINE. Find another way. You will have to anyway.

18 February 2015 Guest

Silver Airlines is terrible. I had a round trip flight from Jacksonville, FL to Fort Lauderdale, FL in Feb 2015. They were 3 hours late leaving on both flights. Some flights were cancelled. People were missing their cruises and connecting flights. Their excuses kept changing so they weren't honest and the staff was unfriendly. The only nice thing I can say is we didn't crash.

All Reviews of Silver Airways

Silver Airways Discussion:

22 May 2015 larry Twinney

This is the worst airline I have been on . These people just cancel flights one after the other. So if your in a critical time frame " DO NOT FLY SILVER "....And if you think you will be compensated for your time and expenses GOOD LUCK They told me I would be compensated for all the trouble they caused !!!! Yes they offered me a $50.00 voucher yet they cost me over $200.00 in expenses for hotels and taxi .... I really do not care about the voucher because I would rather walk than fly SILVER again So fellow flyers be Warned This is not a good airline no matter what they say in there promo!! Just ask the other 200 people who where stranded with me Remember these planes only hold 30 people so you figure how many other planes where cancelled for 2 days and it was not due to the weather !! BEWARE

21 May 2015 Guest

This company is the worst of worst to even work for never fly this piece of junk airline they treat employees like customers trash wish i never would i even decide to work for these people all it was a stepping stone got in and was already looking for a new job somewhere anywhere besides dumb silver

19 May 2015 Guest

A well deserved position as the worst of the worst. Regional airlines in West Africa are better. Appalling passenger communication skills, terrible time keeping and the surliest employees I have ever seen outside of an abattoir. Not fit for purpose.

19 May 2015 MBA

Avoid Silver Airways! If I can save even ONE passenger from the hassle of booking with them, then my time writing a review will have been worth it. And please, if you have had a bad experience with them, file a complaint with the department of transportation ... If I could give negative stars, I would. Their customer service is terrible & their employees are completely incompetent. I paid more than double for the convenience of flying directly into Morgantown in March, 2015 rather than flying in to Pittsburgh and renting a car. I should have paid a lower fare and used the extra money to rent a car. I flew from SLC to Dulles, arriving in Dulles at 8:30 pm. I had been checking all day long for cancellations and delays and none were ever posted by the airline. When I got to the GATE I was informed that they had cancelled my flight! Finally, just after 11 pm, they loaded the disgruntled passengers onto two shuttle vans and DROVE us to Morgantown and Clarksburg. We arrived at 3:30 a.m. The airport was locked up tight, of course. They offered no compensation for their failure to deliver on the product sold. They have since offered a $100 voucher but that is worthless to me. 1. I live in the West and they are a regional east coast carrier. 2. WHY on earth would I risk my time by giving these clowns a second chance? So, since I cannot get any cash refund, I will make sure that I cost them at least $100 in lost revenue and fares by letting other potential customers know what they can expect if they book a flight on Silver Airways. Be smart -- fly with someone else!

Discussion of Silver Airways

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