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Home / World airlines / United States / Silver Airways

Silver Airways

Country: United States
Regional services in Florida and feeder flights as United Express for United Airlines
IATA code: 3M
ICAO code: SIL
Head office: 1100 Lee Wagener Blvd., Suite 201 Fort Lauderdale, FL 33315, USA
Phone number: +1 954 985 15 00
E-mail: info@gosilver.com
Web-site: www.gosilver.com
Year established: 1990
Main bases and hubs: Atlanta Hartsfield-Jackson International, Billings Logan International, Cleveland Hopkins International, Fort Lauderdale Hollywood International, Tampa International, Washington Dulles International
Fleet: Beechcraft 1900, Saab 340

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Reviews & Opinions of Silver Airways:

23 May 2014 Guest

IF there were a negative number to rate them with, that's what I'd rate this airline. Our flight time was changed fr om 7:00 AM to 6:40 PM with no notification whatsoever. Luckily it was 1) at Ft. Lauderdale airport wh ere Southwest flies, 2) Southwest had 2 available seats on a 10:30am flight, and 3) a business trip therefore re-booking an expensive last-minute flight was paid by the company. Otherwise we would have been stuck at the airport waiting for a 6:40 PM flight that may or may not have been cancelled too. Never again, AND I will warn everyone that I know to avoid this airline like the plague.

27 March 2014 Mary Jane Mulaski

My flight 4027 on March 9 was scheduled to depart 7:50 am. The board said it was on time. No one was even at the check in desk till after 7 am, and the flight didn't leave till after 11am. We were never notified of a delay and had no idea what was going on. We could have had three more hours of sleep and avoided waiting three hours in the airport not knowing what was going on, if we had been notified ahead of time. What a poor way to run an airline!

19 March 2014 Guest

terrible service, never on time, lots of cancelled flights. They offered me a voucher, then when I went to use it, they wouldn't honor the voucher for the same route for which they gave me the voucher.

19 March 2014 Guest

Avoid at all costs. Their staff, while friendly, does not have a clue about their own procedures. One flight was delayed for several hours because the lavitory on the plane was broken (it was a one hour flight). I over heard one of the flight crew state they were checking Lowes to see if they could find a replacement part. Today, flying from Atlanta to Mississippi. AFTER I checked in, I was informed the flight was delayed by half an hour. Then I overheard other passengers discussing cancellation. Only after I approached the counter with my concern was I informed that yes, all flights to everywhere in Mississippi that day were cancelled because of no flight crew. I was not offered any help, apology, explanation or alternative. I was simply left standing there completely agape while the attendant tried not to make eye contact with anyone.

All Reviews of Silver Airways

Silver Airways Discussion:

12 December 2014 documentshaji

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12 December 2014 R. Waguespack

Worst flight experience EVER. They stop check in 30 minutes prior to flight (to compensate for overbooking) Rudest flight counter agents EVER! Will not fly again.

02 December 2014 Roland Diem

To whom it may concern. I have tried phoning Silver Airways on several occasions in the past few days using several numbers found on your site. It is impossible to get speak to anybody. I have emailed your "GuestRelations@silverairways.com" twice, and also with no response. Perhaps I'm being unreasonable, but my question is a simple one and it is very frustrating to establish communication with somebody at Silver Airways.

29 November 2014 Guest

THE WORST. I purchased a ticket for my teenage son to fly home fr om college the day before Thanksgiving. OK, that is a really busy travel day and you expect things to go wrong, but his experience was unbelievable. He showed up for his flight 3 hours early, which was initially showing an ontime departure. Then his flight suddenly posted a 4 hour delay, he went up to the gate agent who helpfully offered to move him to another flight, which was scheduled for 5 hours before his original flight but was also delayed 5 hours, so it would take off at the original time. Great deal, huh? Too bad they then cancelled the flight they moved him to about 10 min. later, with no explanation. Just "go to the ticket counter to get rebooked." So everyone on that flight then had to head outside security back to the ticket counter wh ere there was a long line. And guess what? Silver had in the meantime given away his original seat on the later flight, so he was stranded. They offered to rebook him to fly home on Thanksgiving day, but he refused to fly them ever again. I can't say I blame him either.

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