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Home / World airlines / United States / Silver Airways

Silver Airways

Country: United States
Regional services in Florida and feeder flights as United Express for United Airlines
IATA code: 3M
ICAO code: SIL
Head office: 1100 Lee Wagener Blvd., Suite 201 Fort Lauderdale, FL 33315, USA
Phone number: +1 954 985 15 00
Year established: 1990
Main bases and hubs: Atlanta Hartsfield-Jackson International, Billings Logan International, Cleveland Hopkins International, Fort Lauderdale Hollywood International, Tampa International, Washington Dulles International
Fleet: Beechcraft 1900, Saab 340

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Reviews & Opinions of Silver Airways:

23 May 2014 Guest

IF there were a negative number to rate them with, that's what I'd rate this airline. Our flight time was changed fr om 7:00 AM to 6:40 PM with no notification whatsoever. Luckily it was 1) at Ft. Lauderdale airport wh ere Southwest flies, 2) Southwest had 2 available seats on a 10:30am flight, and 3) a business trip therefore re-booking an expensive last-minute flight was paid by the company. Otherwise we would have been stuck at the airport waiting for a 6:40 PM flight that may or may not have been cancelled too. Never again, AND I will warn everyone that I know to avoid this airline like the plague.

27 March 2014 Mary Jane Mulaski

My flight 4027 on March 9 was scheduled to depart 7:50 am. The board said it was on time. No one was even at the check in desk till after 7 am, and the flight didn't leave till after 11am. We were never notified of a delay and had no idea what was going on. We could have had three more hours of sleep and avoided waiting three hours in the airport not knowing what was going on, if we had been notified ahead of time. What a poor way to run an airline!

19 March 2014 Guest

terrible service, never on time, lots of cancelled flights. They offered me a voucher, then when I went to use it, they wouldn't honor the voucher for the same route for which they gave me the voucher.

19 March 2014 Guest

Avoid at all costs. Their staff, while friendly, does not have a clue about their own procedures. One flight was delayed for several hours because the lavitory on the plane was broken (it was a one hour flight). I over heard one of the flight crew state they were checking Lowes to see if they could find a replacement part. Today, flying from Atlanta to Mississippi. AFTER I checked in, I was informed the flight was delayed by half an hour. Then I overheard other passengers discussing cancellation. Only after I approached the counter with my concern was I informed that yes, all flights to everywhere in Mississippi that day were cancelled because of no flight crew. I was not offered any help, apology, explanation or alternative. I was simply left standing there completely agape while the attendant tried not to make eye contact with anyone.

All Reviews of Silver Airways

Silver Airways Discussion:

20 November 2014 Guest

WORST "SERVICE" EVER. Hiring an attorney, filing a formal complaint with the FAA and contacting the FBI to investigate conspiracy to defraud. You get the point. They made our flight vanish ( "you missed the flight") although, we were an hour early and 20 minutes at the gate before the flight. Gate agent concealed her ID badge and the other flight flew without a boarding manifest ... and so how exactly would they know who was on board if the flight went down? RUN!!

11 November 2014 Kimberly Bundy-Shields

Departing 11/10/14 from Clarksburg, WV on 10:38 am flight to DC. Jimmy greeted me informed me I should drive because this was not United and my luggage probably wouldn't get there since rural airports are not a priority. I was told every 60 minutes my flight was delayed another 60 minutes. I rescheduled my connecting flight to Norfolk VA three times for a delayed time of 5 1:2 hours. The communication was terrible and rearranging connecting flight was non existent at the airport. Straight up on me to fend for myself. I fly over 12 times per month and thought I would try a local airport. Big mistake. Silver definitely is not united or like any other airline I've been on. Simply terrible. I understand delays but misleading your customer or not even being present throughout delay is unacceptable. If I ran my business like this it would go in the ground!

31 October 2014 Guest

Silver Airways is the worst! Second booking in a row they delay for HOURS. should have learned the first time. And they tell you flight is delayed for staffing issues. Unbelievable. My flight is evidentially waiting on a "guy" (employee) to arrive.

15 October 2014 BuckKott007

Negative reviews are correct ... expect flight delays (unavailable flight staffing, weather excuses on postcard days, lack of oxygen to their brains, etc.). Dullas International Airport, Washington D.C. has this airline stashed away in terminal Z. Staff come in and out of doots into the waiting area aimlessly, using personal phones, sitting among passengers hanging out, lounging around, and having parking lot conversations. I'ld recommend getting a rental car a driving to those smaller remote destinations. Oh me Oh my! Can I get a witness?

Discussion of Silver Airways

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