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Home / World airlines / United Kingdom / EasyJet

EasyJet

Country: United Kingdom
Second largest European budget airline, services within the UK and all over Europe
IATA code: U2
ICAO code: EZY
Head office: Hangar 89, London Luton International Airport, Luton,Bedfordshire LU2 9PF, UK
Phone number: +44 1582 52 53 30, + 44 3303 65 54 54
Fax number: +44 1582 44 33 55
E-mail: press.office@easyjet.com
Web-site: www.easyjet.com
Year established: 1995
Main bases and hubs: London Luton
Fleet: Airbus A319, Airbus A320

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Reviews & Opinions of EasyJet:

13 February 2017 nvdna

I travelled with easyJet to Linate, Italy in September 2016. I went for 12 days to go and visit my best friend. The airline was cheap and cheerful: it was inexpensive. The flight wasnТt bad at all. The only complaint I had was the the return flight was delayed by about 20 minutes, but that was okay since my coach home was not for a few hours. Will use this service again.

30 January 2017 Kermy330

Booked a flight yesterday for my wife and I from LGW to the Isle of Man on 12th May. We live in Australia and have used easyjet quite a lot in Europe and we have the easyjet app on our iPad. We generally book Flexi and yesterday the flight came up at 221.98 pounds sterling which included an extra hold bag, we booked the flight and to our horror they took 665.98 pounds from my card, absolutely gobsmacked. Had to phone customer service from Australia nearly an hour on the phone having been cut off the first time. Eventually I was able to cancel the flight and they were going to deduct 25 pounds to do so to which I said no way will that happen under these circumstances. Shame on easyjet.

14 October 2016 Guest

I've made really bad experience with them. First they cancelled the flight back home from Luton to Berlin without telling reasons and without offering an alternative. Because I had to be home next day I took a flight with Lufthansa. Now I had to struggle for weeks with them to get back the 330 И. First they tried to muck around, then after corresponding a few times with them THEY CANCELLED THEIR EMAIL-ADRESS without offering another email-adress. So that I couldn't answer anymore. Now my lawyer will fight for my rights. I heared a lot of such stories from friends and collagues. No email-adress, no german adress at all, what kind of company is that?

13 April 2016 Guest

Easy Jet encourage you to book early and advertise flights at good times and at a fair price. However after they have got you hooked they then change your flight times to times that are not convenient and only result in them getting a cheaper slot. Thus the customer suffers and if you don't like it they do offer you your money back but you then have the hassle of finding other flights. They seem to give no consideration to the difficulties that they have caused due to their greed. I also find it irritating that they have no complaint department where you can make your feelings known. Perhaps they best way forward may be to find out the address of their managing director and write to them direct.

All Reviews of EasyJet

EasyJet Discussion:

16 February 2017 Guest

Guest : I've been trying for over a week now to book flights with EasyJet using both credit and debit cards (both valid) and keep getting message 'Access denied' Cannot understand this and tried calling the helpline once - background noise, but no one answered my call. Will try again tomorrow morning to call, but meantime extremely frustrated!! I am having the same problem. How did you resolve it ???

15 February 2017 Guest

I've been trying for over a week now to book flights with EasyJet using both credit and debit cards (both valid) and keep getting message 'Access denied' Cannot understand this and tried calling the helpline once - background noise, but no one answered my call. Will try again tomorrow morning to call, but meantime extremely frustrated!!

13 February 2017 Guest

anyone having problems checking in online with easyjet?

08 February 2017 Guest

I have been trying to book a flight with EasyJet for the last three days, but it's not "EASY" It will not let me pay with my valid card as the "server is unsecure". I have tried two different computers on two different internet suppliers, using both Wi-Fi through a router and both hard wired. I have also tried with credit and debit cards both with 18 months validity. How can we book a flight ? It would be easier drive through Spain, catch a ferry and drive to London than make a booking on EASYJET.

Discussion of EasyJet

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