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Home / World airlines / United Kingdom / EasyJet

EasyJet

Country: United Kingdom
Second largest European budget airline, services within the UK and all over Europe
IATA code: U2
ICAO code: EZY
Head office: Hangar 89, London Luton International Airport, Luton,Bedfordshire LU2 9PF, UK
Phone number: +44 1582 52 53 30
Fax number: +44 1582 44 33 55
E-mail: press.office@easyjet.com
Web-site: www.easyjet.com
Year established: 1995
Main bases and hubs: London Luton
Fleet: Airbus A319, Airbus A320

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Reviews & Opinions of EasyJet:

14 October 2016 Guest

I've made really bad experience with them. First they cancelled the flight back home from Luton to Berlin without telling reasons and without offering an alternative. Because I had to be home next day I took a flight with Lufthansa. Now I had to struggle for weeks with them to get back the 330 €. First they tried to muck around, then after corresponding a few times with them THEY CANCELLED THEIR EMAIL-ADRESS without offering another email-adress. So that I couldn't answer anymore. Now my lawyer will fight for my rights. I heared a lot of such stories from friends and collagues. No email-adress, no german adress at all, what kind of company is that?

13 April 2016 Guest

Easy Jet encourage you to book early and advertise flights at good times and at a fair price. However after they have got you hooked they then change your flight times to times that are not convenient and only result in them getting a cheaper slot. Thus the customer suffers and if you don't like it they do offer you your money back but you then have the hassle of finding other flights. They seem to give no consideration to the difficulties that they have caused due to their greed. I also find it irritating that they have no complaint department where you can make your feelings known. Perhaps they best way forward may be to find out the address of their managing director and write to them direct.

26 July 2015 Guest

Late,added extras cost more than normal flights, disgusting rude ground staff, devious ways to make money e.g. Smallest cabin bag size, delays poorly handled, no refunds evere, buy on board a rip off. Worst airports used many times.. One big ripoff should be very uneasyjet

04 August 2014 name

I've flown SPU-FCO and back.The price was very cheap.The first flight was on time,the second 10 minutes late.Buy on board too expensive.The crew was professional.The seat pitch was good gor me,but if you're taller,you'll have to spread your legs. Overall,a good impression.

All Reviews of EasyJet

EasyJet Discussion:

29 November 2016 travel

hi guys. Has anyone used a virtual credit card to book a Easyjet flight? Ive been having problems book a flight. Do they accept virtual credit cards? Help please

02 October 2016 Guest

Guest : Similar situation, 17th August had email from EJ advising I would be getting a cheque for compensation for a 12 hour delay flying back from Nice. 28th September today and still no cheque, 6 weeks later!!! Shocking, I keep emailing and getting fobbed off. Not really sure what to do..... lmharpin : I was promised 250 Euro to change an Easyjet flight from Malaga and flying to London Stanstead instead of London Luton. They money has not been paid several weeks later. Anyone else been promised money by easy jet? www.caa.co.uk/Passengers/Resolving-trave...

02 October 2016 AngryMan

Anyone else having problems with booking and using credit cards getting invalid expiry date no matter what you enter?

28 September 2016 Guest

Similar situation, 17th August had email from EJ advising I would be getting a cheque for compensation for a 12 hour delay flying back from Nice. 28th September today and still no cheque, 6 weeks later!!! Shocking, I keep emailing and getting fobbed off. Not really sure what to do..... lmharpin : I was promised 250 Euro to change an Easyjet flight from Malaga and flying to London Stanstead instead of London Luton. They money has not been paid several weeks later. Anyone else been promised money by easy jet?

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