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Home / World airlines / Philippines / Cebu Pacific Air

Cebu Pacific Air

Country: Philippines
Low cost scheduled domestic flights from Manila and Cebu
IATA code: 5J
ICAO code: CEB
Head office: Cebu Pacific Building Domestic Road, Barangay 191, Zone 20, Pasay City 1301 Philippines
Phone number: +63 02 802 7000
Fax number: +63 2 851 7462
Year established: 1996
Main bases and hubs: Clark International, Mactan Cebu International, Manila Ninoy Aquino International
Fleet: ATR 72, Airbus A319, Airbus A320, Airbus A330-300

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Cebu Pacific Air. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Cebu Pacific Air:

03 February 2016 Guest

Worse airline in the Philippines. Money only not people interests and concerns, always delayed and no explanations most of the times.

28 September 2015 Guest richard

Not a bad little airline ,,, their main problem however is the constant delays and cancellations

15 July 2013 Gerry Guzon

MY FAMILY & ALL THE PEOPLE THAT I CAN CONVINCE WILL NEVER FLY WITH THIS AIRLINE AGAIN. My family booked 5 domestic flights with connections & 3 of the flights were either cancelled or had problems during our recent family vacation. The reason for the cancellations was "aircraft situation" which is very vague. As a result, we lost a day in Boracay (the highlight of our vacation; every day counts because we had an itinerary)& forfeited the money we paid, spent more money staying overnight in a hotel because we missed the connecting flight, & we were constantly worried that our next flight will be cancelled again. One comment we heard from an employee of another airline was that Cebu Pacific uses all the planes available in their fleet that they don't have reserves in case they need one. A lot of people fly with them because their prices are cheaper but it is not worth it for people who have a schedule. We ended up spending more because of the cancellations. Most importantly, you can't put a value on the experiences that never happened because of that lost day (was spent sitting around in the airports which is a far cry from sitting on the beach) & the stress of haggling with the ground crew to get you on the plane. WE WILL NEVER FLY CEBU PACIFIC AGAIN. We'd rather pay a little bit more.

01 January 2013 Guest

i can sharmy experience of the past ten years flying with cebu Pacific in domestic and international destinations. The only good thing is the friendly service on board. Everything lese, one big disappointment. Hardly any flight leaves/arrives on time, frequent flight cancellations, poor luggage handling, no complaint handling, outrageous extra charges for smallest services. CebuPacific call themselves international airline, unfortunately they are missing any international standards. Low base price only works if you stay exactly on the booked flight, any change will make your flight extremely expensive. Do no get blended by a low base price, consider also impact of delayed/canceled flights, these are more the rule than the exception with Cebu Pacific.

All Reviews of Cebu Pacific Air

Cebu Pacific Air Discussion:

25 October 2016 Guest

Hi, I am Kristine Joy QUimsing. I booked a flight awhile ago mnl-gsc january 17,2016 returning flight january 21, 2016 but I forgot to take note of my reference number and I haven't received any email. I wish to pay it before cut-off.| Thank you and I hope to hear from you soon.

24 October 2016 Hernie Gajo

i want to see my itinerary receipt

24 October 2016 Joyce Anne Macabugao

i input a wrong e-mail address can i retrieve to print the itinerary receipt

19 October 2016 Guest

Editha Gujilde : Already paid on my roundtrip flight booking (march11-15, 2017)..butuan-manila...but til now, no reference/confirmation # yet...payment was dducted immediately on my acct. aftr my booking...what will i do???..pls do help..thanks. What did you do on this ? I am also encountering this one now. Thanks for your feedback

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