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Home / World airlines / Philippines / Cebu Pacific Air

Cebu Pacific Air

Country: Philippines
Low cost scheduled domestic flights from Manila and Cebu
IATA code: 5J
ICAO code: CEB
Head office: Cebu Pacific Building Domestic Road, Barangay 191, Zone 20, Pasay City 1301 Philippines
Phone number: +63 02 802 7000
Fax number: +63 2 851 7462
E-mail: feedback@cebupacificair.com
Web-site: www.cebupacificair.com
Year established: 1996
Main bases and hubs: Clark International, Mactan Cebu International, Manila Ninoy Aquino International
Fleet: ATR 72, Airbus A319, Airbus A320, Airbus A330-300

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Cebu Pacific Air. Airline code, web site, phone, reviews and opinions.
Copyright Romano Lara

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Reviews & Opinions of Cebu Pacific Air:

14 November 2016 Olivier

I travelled very frequently between Hong Kong and Cebu and the staffs is quite unfriendly and do not care about customers. Buying a ticket is a real pain too. If you are not careful you will be buying a lot of things you do not want or need and it takes forever to unselect them too. Onboard food is always the same thing (neither good or bad).

03 February 2016 Guest

Worse airline in the Philippines. Money only not people interests and concerns, always delayed and no explanations most of the times.

28 September 2015 Guest richard

Not a bad little airline ,,, their main problem however is the constant delays and cancellations

15 July 2013 Gerry Guzon

MY FAMILY & ALL THE PEOPLE THAT I CAN CONVINCE WILL NEVER FLY WITH THIS AIRLINE AGAIN. My family booked 5 domestic flights with connections & 3 of the flights were either cancelled or had problems during our recent family vacation. The reason for the cancellations was "aircraft situation" which is very vague. As a result, we lost a day in Boracay (the highlight of our vacation; every day counts because we had an itinerary)& forfeited the money we paid, spent more money staying overnight in a hotel because we missed the connecting flight, & we were constantly worried that our next flight will be cancelled again. One comment we heard from an employee of another airline was that Cebu Pacific uses all the planes available in their fleet that they don't have reserves in case they need one. A lot of people fly with them because their prices are cheaper but it is not worth it for people who have a schedule. We ended up spending more because of the cancellations. Most importantly, you can't put a value on the experiences that never happened because of that lost day (was spent sitting around in the airports which is a far cry from sitting on the beach) & the stress of haggling with the ground crew to get you on the plane. WE WILL NEVER FLY CEBU PACIFIC AGAIN. We'd rather pay a little bit more.

All Reviews of Cebu Pacific Air

Cebu Pacific Air Discussion:

18 January 2017 Guest

Last January 13, 2017, I booked online in Cebu Pacific from Manila to Singapore in cash, but when I'm in the last part of details, the confirmation, the site suddenly turned into website error or cannot be found so I repeat the booking once gain and when I'm in the final confirmation, the site said I have a duplicate booking so I guess my first booking is counted already so I pay the at bayad center in cash amd cebu pacific emailed me the my booking is confirmed. But when Im trying to go to cebu pacific website and checking my manage booking, I input my reference number but then when I click continue, there was an error. It didint gave me my itinerary. What will I do? I already paid the fare and I also have the confiramation email. But, the only problem is when im trying to check my booking in website, it was an error. Kindly help me with this. Should I be worried? Thanks. Email me at lesley_loyola@yahoo.com

18 January 2017 NINA ABASOLA

I still don't have my itinerary receipt, i booked january 17, 2017 and already paid it the same day trhu metrobank and my email is ninyahabasola@gmail.com

13 January 2017 Guest

I cant book a flight coz it says duplicate booking but my previous booking errored. My email is yasserdecapaute@gmail.com

13 January 2017 Guest

I did not received booking referrence number through my email I book earlier this morning my email is borjaronah@yahoo.com.ph

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