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Air Arabia

Country: United Arab Emirates
Largest low-cost airline in the Middle East, passenger services within the region
IATA code: G9
ICAO code: ABY
Head office: Sharjah International Airport, PO Box 132, Cargo Terminal, Sharjah, United Arab Emirates
Phone number: +971 6 558 0000
Fax number: +971 6 558 0008
Year established: 2003
Main bases and hubs: Casablanca Mohammed V International, Sharjah International
Fleet: Airbus A320

Traveller Rating:

Air Arabia. Airline code, web site, phone, reviews and opinions.
Copyright Stefan Welsch

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Reviews & Opinions of Air Arabia:

29 August 2016 Guest

THE WORST CUSTOMER SERVICE IN THE INDUSTRY: Air Arabia cancelled my flight without telling me anything- i got to the airport and not choice but to buy a very expensive flight back to Franfurt. I have been trying to contact them for 2.5 months, have written to them several times to get a refund for the cancelled flight and they havent even bothered returning one email or phone call. I WILL NEVER BOOK WITH AIR ARABIA AGAIN

04 June 2016 Fuat

The worst airline I haver ever used. Toilets ( no tissues no soap) , tables and all the things were dirty. No hygiene .The crew was very rude and amateur. Using Air Arabia is the wrongest thing you can do in your life.

21 March 2015 Joss

**** DON'T EVER BOOK A FLIGHT WITH AIR ARABIA **** I booked a flight from Erbil (Kurdistan) to Delhi (India) with Air Arabia, which was cancelled less than 2 weeks before it was due to leave. I contacted them by email and using their online contact form on about 10 separate occasions, asking to be put on another flight. I said I'd be happy to fly on a different date, with a different airline, or even from a different airport (as long as it was close). Each email was ignored, and I was only contacted after I wrote on their Facebook page. Even then they ignored my request. Instead of putting me on a reasonable alternative flight, they only offered me a flight from Baghdad/Basra or a refund. I didn't have an Iraqi visa, nor did I want to face the safety risk of travelling through Iraq, and a refund was no good to me as I'd then have to pay much more to book the same flight with another airline at short notice. I explained this, but rather than send a decent reply Air Arabia just issued a refund without my permission. That only happened after I sent them 3 other emails. As a result I had to cancel a nice 6 day trip to Erbil and spend 22 hours on a bus to Istanbul instead. This was the worst service I've ever received from an airline, and having now googled Air Arabia I see that this was not a unique experience. I'd recommend everyone to seriously steer clear of these bunch of cowboys, they have no customer service skills whatsoever.

09 September 2014 Guest

My luggage did not arrive. Now at Kiev airport they say we have send your baggage to Ivano frankivsk airport and at Ivano frankivsk airport we call they say there is no such baggage. What a horrible airline

All Reviews of Air Arabia

Air Arabia Discussion:

17 September 2016 Jeff

I have a flight tomorrow at 9am. I am unable to check in online....the site is displaying the seats! How do I got round this? Regards

06 September 2016 Guest

Worst Airline ever....don't use them!

06 September 2016 Guest

Jenna : I am unable to understand why there isn't a single praise. All the reviews are neg. The service can't be that bad. Yes it is

05 July 2016 Ghayoor Aziz

Dear I booked a ticket from Kuwait to Peshwar on 07th july but unfortunately for unseen reason i want to amend the date it would be 12 th of August for the way Kuwait to ticket reservation no 44958493. i need your reply soon. thanks Ghayoor Aziz

Discussion of Air Arabia

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