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Home / World airlines / Dominican Republic / PAWA Dominicana

PAWA Dominicana

Country: Dominican Republic
Scheduled international flights between the Dominican Republic and many Caribbean destinations
IATA code: 7N
ICAO code: PWD
Head office:  Avenida Winston Churchill Torre Acrópolis Center, Citi Tower, Piso 14.Ensanche Piantini, Distrito Nacional, Dominican Republic
Phone number: +1 829 735 0300
E-mail: calidad.servicio@pawadominicana.com
Web-site: www.pawadominicana.com
Year established: 2003
Main bases and hubs: Santo Domingo Las Americas International
Fleet: Boeing 757-200, Boeing 767-300, Bombardier CRJ-100/200, Douglas DC-9, McDonnell Douglas MD-80

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PAWA Dominicana. Airline code, web site, phone, reviews and opinions.
Copyright Roberto Collazo

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PAWA Dominicana Discussion:

11 November 2017 SU535

maureen : canclled flight with PAWA All material claims are required to be made in writing or electronically. The air carruier has max 30 days to respond. If the air carrier refused to pay the full compensation, you are entiteled to claim the maximum published fare minimum for the canclled e-ticket at the local court.

09 November 2017 Guest maureen

I booked a flight with PAWA they changed their flight schedule when I went to the airport there was no flight. I called the office and was told I would be refunded as the changed the flight schedule . The new schedule would not have suited me they claim the called me but I have no record of the calls. The branch manager was very hostile and rude when I asked her for the address of the head office she told me she was not going to give it to if I want it go on the website which is what I am doing. I have tried to contact them by phone and have been holding on for a while. I am now being told that I cannot get my money back even though I did nothing wrong iM GOING TO SEE THIS THROUGH TO THE END.

13 October 2017 yoram barouch

Trying repeatedely to cancel a flight with ticket number 1858685186319 but it doesn't work even as I follow the instructions on your website as to My Reservation adn so on. Please advise or assist in the cancelltion

09 October 2017 Vanessa

This is one of the worst customer service centers I've ever encountered in decades of traveling. We were planning to fly with Pawa to Puerto Rico before the island was ravaged by hurricanes. When we reached out to the airline to change our flight to a location with running water and electricity we were told that was not an option under any circumstances. We told the representative that we would be willing to pay a change fee and they refused. They offered for a $80 change fee we could fly to Puerto Rico the day before or after our booked flight. We again explained that the island had been devastated and we just wanted to go anywhere else with PAWA they again refused saying the airport in Puerto Rico was up and running and that is the only stipulation for rescheduling a flight. They said if it was a war ravaged country they would still send us there if the airport was up and running and that our personal safety made no difference to them. DO NOT BOOK WITH THIS AIRLINE!!

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