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Home / World airlines / Italy / Blu-Express


Country: Italy
Budget services within Italy and to European destinations
IATA code: BV
ICAO code: BPA
Head office: Viale delle Arti, 123 Pal. D, Fiumicino, 00054 Rome, Italy
Phone number: +39 06 9895 6666
Year established: 2005
Main bases and hubs: Rome Leonardo da Vinci - Fiumicino
Fleet: Boeing 737-300, Boeing 737-400, Boeing 737-800, Boeing 767-300

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Blu-Express. Airline code, web site, phone, reviews and opinions.

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Reviews & Opinions of Blu-Express:

26 August 2011 Guest

Our Rome-Istanbul flight was rescheduled for 5 hours later than planned, then delayed by an hour and a half, then by another hour - our 10.30am flight became a 6pm flight, at last count. This would have caused us to miss our expensive connection back to Sydney from Istanbul. The Blu-Express staff were unhelpful, unsympathetic, not knowledgeable at all and genuinely didn't care. After two hours they still couldn't find our luggage after we cancelled with them and booked another flight at our own expense (to get to our connection on time), and they refused to forward our luggage on. it was the guys at Turkish airlines who helped us clean up the mess Blu-Express had made, and told us how we could claim our luggage once we got back to Sydney. Blu-Express is without question the most incompetent, unreliable, unprofessional transport service of any kind that I have dealt with in 10 years of regular travel both locally and internationally. I would not recommend them to anyone, ever.

All Reviews of Blu-Express

Blu-Express Discussion:

12 September 2017 PERDIGON

I was CONFIRMED with my husband on the flight Nice Rome August 28 to September 1st (confirmation DL792X (Blu-Express - Ref Booking : P1SWLZMX) Arriving at the airport, impossible to be checked because the code booking our our flights (DL....) was different with the booking codes if the company Mistral Air (codes 365...) that was in charge of this flights After 2 hours and half speaking by phone with your company (I tried to resolved the problem by phone and the responsable or the airport did the same), the place finaly took off, without us.... The booked hotel of course was debited on our bank account, the ticket was pepaid, the taxis to go and to go back the airport paid.... etc. It is now more or less 3 weeks that this append and.... nothing ! Let me know what you intend to do to refund AT LEAST the air tickets (415 euros) the hotel (150 Euros), the taxis (80 euros), and our holidays that..... we didn't had ! Marie France PERDIGON

20 August 2017 guest

I still have to fly but my comments are really NEGATIVE already now, before the flight. It's coupple of days that I want to check in but it was not possible before 24 h. to the date. Today I tried again (I'm in the correct time) but you cannot have the seats without paying an extra fee, it's not posssible to check in without extra charges. I call the Company call center that after a long stupid release of information with no value, cut the line when finally you hope to speak with an operator. I tried again with same story. It's first time in my life that to get check in you have to pay an extra... Dont use this airline!

21 June 2017 Shari Bissoondatt

Dear Blu Express, I have a flight booked with the airline from Santorini to Rome on July 11th. Ive read on reviews that prior passengers have been charged to add their middle names to their booking. I have a couple questions: Is it mandatory to include the middle names on a booking? If so, why was there no space or box, during booking, for me to add my middle name? Lastly, if it is mandatory for me to add my middle name, then why am I being charged a fee? I would appreciate a timely response, as my trip is upcoming. Kind regards, Shari Bissoondatt

29 April 2017 Veronika Peterhans-Suter

I have a problem to follow my booked flight with your airline at 8.5.2017 at 6.30 from Tirana to MXP Mailand : PNR code VJ2447 How can I check in online if thee is a problem? Thanks for an answer

Discussion of Blu-Express

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