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Flynas Reviews
All reviews about Flynas
De slechtste vluchtervaring
De eerste ervaring was door vertraging op de eerste dag, zoals niemand ons vertelde vanwege de vertraging, en toen werd de vlucht geannuleerd. Ja, ze compenseerden ons voor het annuleren van het slapen in het hotel tot de tweede dag, omdat we gepland waren om met een alternatief vliegtuig te verhuizen. Op deze dag was het vliegtuig 5 uur vertraagd om op te stijgen zonder dat iemand ons de reden vertelde. Ik probeerde het bedrijf te bellen, maar ik vond geen antwoord!!! Op de luchthaven, waar mijn bestemming was, verloor ik twee koffers, en bij het melden was de behandeling erg slecht. Ik dank God dat ze de tassen hebben gevonden, maar nadat het te laat was omdat ik ze ontving toen ik terugkwam, kostte de reis me veel en ik vond niemand om aan mijn verlies te twijfelen, een heel slecht bedrijf
It was a horrible experience with this flight. I dont recommend this air carrier at all. They dupe you of money. They have an International flight which does not include luggage. How crazy is that! While no one expects this, people book it for the cheap tickets. You have to pay a premium on the luggage because you are checking in at the last minute. These cheap tricks is the reason I will never fly with this horrible air carrier again. The staff at the airport were very very very rude. They know english and refuse to talk to you acting like they dont know the language. One staff said in english i cant understand you in english while speaking in flow. Imagine a person acting like he does not know english at all and then suddenly says this with precise and good sentence. The cabin staff was also very rude. cabin crew was not willing to listen at all. I have never faced worse situation anywhere yet.
The company intentionally commits fraud and steals money. Upon booking from Doha to Baku I asked them would they issue a stopover visa, according to the the information from official Saudi visa platform and their own website.
They assured me that after payment this option would become available in Manage my booking. Needless to say, that when the tickets were purchased, no option appeared and they told me that they knew nothing about stopover visas.
It was intentional fraud because the only reason I bought a ticket from them was their obligation to issue a stopover visa
It is very different to get connected to the customer service. I wrote 2 emails to customer service and did not receive any response.
Even their application is useless. Could not use the money available in the wallet.
I booked a flight to Dammam and it was cancelled. When I chose another flight, I did not get the full refund of the cancelled flight. Is it my fault that the flight was cancelled.
Warning: They try to steal out of their responsibility! It’s now 5 months ago I flew with them from BER to JED. While my luggage was in their care, it got damaged (wheels broken off). I reported that instantly after my arrival and handed over all required documentation. Until now, as said 5 months later - they haven’t compensated me for the damage happened under their care. Many emails have been ignored or answered extremely late. It seems they dragging this issue on purpose. Expensive phone calls with the airline, just bring promises BUT NO ACTIONS. I feel everything is a method to make you give up on claiming your rights. My recommendation: don’t fly with them if you don’t want to stand alone when unforeseen problems arise.
You Will be disrespected, you will never get treated good at this airline, and they will not step one step to help you get a good experience using their airline service. Do not book with them you’ll face a headache and problems that will ruin you vacation or trip.
My recent family trip with Flynas was an extremely disappointing experience. As a single mother traveling with three young children, I expected a certain level of assistance and understanding from the airline staff. However, I was met with nothing but indifference and a lack of basic customer service.
When I requested water for my thirsty children, the flight crew refused to provide it unless I purchased it from them. This was particularly egregious considering the length of the flight and the fact that I had already paid for the tickets.
Furthermore, when I attempted to pay for the water using Pakistani currency, the flight crew refused to accept it and insisted on payment in Saudi Riyals. This was despite the fact that Flynas advertises itself as a low-cost airline that welcomes international travelers.
To add insult to injury, the free meal that was supposed to be included with my booking was nowhere to be found. The only food available was for purchase, which significantly increased the cost of our journey.
Overall, my experience with Flynas was nothing short of appalling. The lack of basic amenities, the refusal to provide water for children, and the insistence on payment in Saudi Riyals all point to a company that prioritizes profit over customer service. I strongly urge anyone considering flying with Flynas to reconsider their choice and opt for a more reputable airline.
i have traveled by flynas in sudia many times but travelled from lhr to Dammam by CY884 on 13 january
the check in staff was v strict on the weight and many passengers were facing problem on the weight and payments it should be a little bit flaxiable
i would like to appreciate ur hostesses namely Miss saba her behaviour and services were outstanding and she not only attending each & every passenger with a smiling face but guiding them properly she seemed to be the senior and was also guiding her colleagues v professionally
Me & my wife were sitting in first row and we observed it
I do appreciate Miss Saba flight attendant for behaving with all passengers professionally and she was speaking arabic english & urdu so fluently and perfectly all others have to follow her if u want to make ur airline rating better. she is an asset for ur airline
overall it was v nice to travel flynas with a cheap fare but addition of such like staff like Miss saba can make image of ur airline v high
It is true that the demand is very high the airline must start direct flights to Jeddah and Riyadh with onward flights to Pakistan- notice high volume of passenger sales and excellent service
Start a direct Birmingham UK to Pakistan - Thanks
we came to mumbai on 17/9/10.But till today we un able to get our six zam zam cans .Being an airline from muslim country you know the importent of zam zam water.I will advise anybody not to travel on your airline.
RUH-JED. Another good flight with Nas Air. The flight left on time, was not too crowded, and an emergency-exit seat was definitely appreciated. The Arab and Eastern European cabin crew made an effort to seat us comfortably, serve promptly, collect rubbish, and smile throughout. While the plane was old (it seemed to be a second-hand ex-Spanish Airbus), it didn't have the tired feeling of many other discount carriers.