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Home / World airlines / United States / Seaborne Airlines

Seaborne Airlines

Country: United States
Domestic flights within the Virgin Islands
IATA code: BB
ICAO code: SBS
Head office: World Plaza Building, 9th Floor 268 Muñoz Rivera Ave. San Juan, Puerto Rico 00918
Phone number: +1 787 946 7800
Fax number: +1 340 773 8798
E-mail: marketing@seaborneairlines.com
Web-site: www.seaborneairlines.com
Year established: 1992
Main bases and hubs: San Juan Luis Munoz Marin International
Fleet: DHC-6 Twin Otter, Saab 340

Traveller Rating:

Seaborne Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Rafal Wolinski

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Reviews & Opinions of Seaborne Airlines:

12 April 2015 frenchie971

Just taken Seaborne Airlines Pointe-à-Pitre/Porto-Rico/Pointe-à-Pitre. No major problems for us, flights in time, but Carry-On is simply mixed with Chek-In Baggage with no security at all. If the flight is too empty, they cancel it witout previous notice. Just like the LIAT company. American Eagle was much more reliable.

07 January 2015 Guest

Don´t book with Seabourne. They changed our schedule two days before departure, both from inbound and outbound from St. Maarten. First, they changed the time from 14:00 to 10:00, when we arrived in San Juan airport we discovered that the flight was canceled, they put us on a Jetblue flight and we had to wait for 6 hours. To return they changed the flight from 14:00 to 16:35 and we this we had a tight connection with Avianca to come back to Brazil so I decided not to take the risk and payed 700 dolars in two tickets with jet blue one day before we planned to come back and beside the money loss with the ticket we had to sleep one night in San Juan what costed us more 150 dolars. When asked the refund for Seaboune but the did not even reply the email.

24 September 2014 Guest

Should you make the mistake of traveling on this airline, take a carry on - our luggage was not lost, but was knowingly DELAYED FOR 2 DAYS. When our luggage did finally arrive it was just left to sit in the middle of the St. Kitts Airport without notification to us. According to hotel employees and airport employees in St. Kitts, this is the norm! We were also charged a luggage fee in error but cannot get anyone to respond to our claim for reimbursement. Worst customer service, hands down. Do not expect anyone to answer the phone, respond to an email or be present at the gate. It is easy to see why Seaborne has an average 2 star rating. It is unfortunate because they could have a good niche in this industry, however, I can't imagine they will be in business for long.

31 July 2013 Guest

WORST airline EVER!!!! My family of eight were supposed to fly from San Juan to St. Thomas and back. We were delayed 3 hours going to St. No big deal flights get delayed. Problem was, we had a ferry to catch from St Thomas to St. John. They did nothing for us and we had to hire a private ferry after we got there. On our return, We were delayed 5 hours leaving St. Thomas and missed our connection out of San Juan. They said not their problem!!!!!! Thank God Southwest was so good to us and got us home without having to buy 8 new tickets. Seaborne Airlines has ZERO idea on customer service and I will turn every person that asks about them away!!!!!! I also forgot to mention that my sister's family flew in the day before us and had the exact same issue with delays and leaving them stranded. NICE WORK Seaborne airlines. Can't wait to see you out of business!!!

All Reviews of Seaborne Airlines

Seaborne Airlines Discussion:

19 July 2016 Disappointed customer

I cannot believe after being a customer of seaborne for over 18 yrs. I have been lied and bumped off my flight which by the way I was here over an hour early, because the attendant told me that I was the last one to checked in. He needs to be trained as to how to communicate with the passengers. This is unacceptable!. I suggest that the next time that you people overbook a flight or have a weight and balance issue, you speak the truth to your customers. Maybe then you will gain some of your old customers back. You can reat assure that I nor my friends ansld family will be traveling on seaborne until a new managemenr is in place. Disappointed customer

11 July 2016 Guest

This airline is a complete disaster, I strongly recommend NOT flying Seaborne. They recently lost our connecting flight due solely to their fault and left us completely abandoned in Santo Domingo, without any options to fly back to Madrid on a shared code flight with AirEurope. In the end, several passengers had to pay a penalty (after loosing 1 full day...) in order to fly back home. Very bad handiling from AirEuropa and shamefull behaviour from Seaborne. Will NEVER fly them again and will discourage anyone from doing so.

11 April 2016 3d jk

thanks for this information.

11 April 2016 Guest

We booked with this airline because it was the cheapest. Being very sincere and fair, this airline is a NIGHTMARE. They lost our bags and nobody cared about it! The employees are rude and clueless. We felt very disrespected. Also, they NEVER EVER answer the phones. LESSON: want a cheap flight prepare for LESS THAN MEDIOCRE SEVICE.

Discussion of Seaborne Airlines

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