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Home / World airlines / Sweden / SAS - Scandinavian Airlines

SAS - Scandinavian Airlines

Country: Sweden
Flag carrier for Norway, Denmark and Sweden, services across Scandinavia and internationally
IATA code: SK
ICAO code: SAS
Membership in the alliance: Star Alliance
Head office: Frösundaviks Allé 1 SE-195 87 Stockholm, Sweden
Phone number: +46 8 797 0000
Fax number: +46 8 797 1515
Web-site: www.flysas.com
Year established: 1946
Main bases and hubs: Copenhagen Kastrup, Oslo Gardermoen, Stockholm Arlanda
Fleet: Airbus A319, Airbus A320, Airbus A321, Airbus A330-300, Airbus A340-300, Boeing 737-400, Boeing 737-500, Boeing 737-600, Boeing 737-700, Boeing 737-800, Bombardier CRJ-100/200, Bombardier CRJ-900, McDonnell Douglas MD-80

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Reviews & Opinions of SAS - Scandinavian Airlines:

20 June 2015 Guest

SAS were excellent. Really professional and helpful. I flew Heathrow-Årlanda and then Arlanda-Luleå. The staff were very helpful and the food was excellent (for once).

28 June 2014 Guest

disgraceful customer service , ignorant staff .. it's not the same benchmark airline that once used to be...

26 September 2013 Nadya

It was my first experience with this airline and it was great. They helped me out in a difficult situation and i want to thank them for their service and assistance!

10 December 2012 frequent flyer

Having taken two trips with this airline, I will have to say that the trip over, I found to be one of the worst I have ever taken! It was a midday flight, traveling with a family of four, the two being teenagers, I think paying over 1000eu from Athens to Copenhagen and then having to pay for a meal on board is a disgrace! I have never encountered that on any other airline, having flown extensively the whole world over, the stewardesses were very cold, overaged and rude, they didn't even offer us the free tea or coffee that should have been offered, and the carrier was really old too! The trip back on the other hand, was totally different, this was an early morning flight with male only stewards attending to our needs- we were offered tea or coffee or both, and they happily came to freshen our cups when we were done! Maybe SAS should up their game and see how other airlines work- we should have chosen Aegean! Never again!

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SAS - Scandinavian Airlines Discussion:

21 February 2016 Guest

Very Bad. Because of their incompetence rescue dogs flying to Sweden from Santorini were left at the airport and had to return to the shelter. How traumatic for dogs and guardians and the waiting families !!!! Lack of care all round ... FLY WITH SAS AT YOUR OWN RISK !

26 January 2016 Guest

Appalling airline. Ignorant, couldn't-care-less staff and managers, unwilling to help stranded passengers with accommodation at any turn after THEY cancelled a flight..." we have offered you an alternative flight..." yeah - 5 hours earlier!! ..."or you can take the next day's flight"...with overnight accommodation at our expense. Abhorrent. Awful. Avoid.

11 November 2015 Bakri Muhammad

hi i don't recive mail with teckit fo mr Said Soussan from Tel Aviv to Copenhagen on nov 20

14 October 2015 Eef Janse

August,9, 2015 SAS overbooked me and my daughter on SK 1624 fr om Dusseldorf. We were checked in but were stopped at the gate! SAS checked in and took our suitcases at the same moment and we have never seen those suitcases again... From this moment on SAS did not provide any help, service, food, overnight facilities or anything else! The only thing the handling agency did was offering another flight to Stockholm with Air Berlin. Thirteen hours delay before our final destination! No help whatsoever in Stockholm wh ere we arrived late at night.! So far even nobody had the idea to say:"Hay, we are very sorry. Can we do anything to repair the damage done?" Although we filed complaints several times SAS simply does send an automatic reaction stating that they are busy and nothing else! And they call the complaints-department CUSTOMER CARE!!!

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