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Home / World airlines / Poland / LOT Polish Airlines

LOT Polish Airlines

Country: Poland
National airline of Poland
IATA code: LO
ICAO code: LOT
Membership in the alliance: Star Alliance
Head office: 17 Stycznia 39 00-906 Warsaw, Poland
Phone number: +48 22 577 77 55, 810 800 5082 5082
Fax number: +48 22 606 60 28
E-mail: lot_info@lot.pl
Web-site: www.lot.com
Year established: 1929
Main bases and hubs: Krakow John Paul II International, Warsaw Frederic Chopin
Fleet: Boeing 737-400, Boeing 787-8, Embraer 170, Embraer 175, Embraer 195

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LOT Polish Airlines. Airline code, web site, phone, reviews and opinions.

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Reviews & Opinions of LOT Polish Airlines:

12 July 2013 Larisa

We have "hot meal" written in our tickets, but got cold snacks in the flights.

03 May 2013 Guest

Flew LOT on many occasions, from Larnaca to Warsaw and beyond throughout Europe. Larnaca LOT staff are excellent. Service on board the brand new aircraft (Embraers) is super in Business class. But in Economy they just offer a sandwich. Arriving at Warsaw, expect to be boarded into a cramped bus, Business & Economy alike. However, never faced any delays and always on time, with friendly staff. Keep it up and good luck with the Dreamliners.

27 March 2008 Guest

Gdansk-Frankfurt by a fairly new Embraer 170, fast check-in and departed on time. Cold sandwich and soft drink were served, quite standard for a smaller airline on a shorter route. The in-flight announcement was made in English as well. Quite a pleasant flight with near full capacity. Thank you LOT!

All Reviews of LOT Polish Airlines

LOT Polish Airlines Discussion:

21 September 2016 Ebtisam kadri

I need someone from your airline to call me. I was on flight number Lo45. I have no words to describe your airline and I rate you below -0 and beyond that. Here is my number 587 582 0248let's see how much you care about your airline and what your going to do.

16 April 2016 MARIA INES MASELLIS

To Whom It May Concern,I want to cancel my ticket purchase because I was wrong to set the date for my trip and also destination. please I want you my money back because I will not use your service. I'm looking forward to hear from you as soon as possible. Yours faithfully Maria ines Masellis This document is automatically generated. Please do not respond to this mail. ELECTRONIC TICKET PASSENGER ITINERARY RECEIPT LOT E-TICKET DATE: 14 APR 2016 LOT POLISH AIRLINES AGENT: 9999 X NAME: MASELLIS/MARIA INES MS MADRID FQTV: JTS30099 IATA : 784 92186 TELEPHONE : TBA ISSUING AIRLINE : LOT POLISH AIRLINES TICKET NUMBER : ETKT 080 2404580419 BOOKING REF : AMADEUS: 4QEBZ7, AIRLINE: LO/4QEBZ7 FROM /TO FLIGHT CL DATE DEP FARE BASIS NVB NVA BAG ST KRAKOW JOHN LO 3924 V 02AUG 1805 VGREY 02AUG 02AUG 1PC OK PAUL II BALICE WARSAW FREDERIC SEAT: 03B ARRIVAL TIME: 1855 ARRIVAL DATE: 02AUG CHOPIN WARSAW FREDERIC LO 333 V 02AUG 1955 VGREY 02AUG 02AUG 1PC OK CHOPIN PARIS CHARLES SEAT: 06B ARRIVAL TIME: 2220 ARRIVAL DATE: 02AUG DE GAULLE TERMINAL:1 PARIS CHARLES LO 334 V 03AUG 0730 VGREY 03AUG 03AUG 1PC OK DE GAULLE TERMINAL:1 WARSAW FREDERIC SEAT: 07C ARRIVAL TIME: 0940 ARRIVAL DATE: 03AUG CHOPIN WARSAW FREDERIC LO 3905 V 03AUG 1310 VGREY 03AUG 03AUG 1PC OK CHOPIN KRAKOW JOHN SEAT: 03C ARRIVAL TIME: 1405 ARRIVAL DATE: 03AUG PAUL II BALICE AT CHECK-IN, PLEASE SHOW A PICTURE IDENTIFICATION AND THE DOCUMENT YOU GAVE FOR REFERENCE AT RESERVATION TIME ENDORSEMENTS : NONREF/ CHNG RESTRICTED EXCHANGE RATE : 0.233577 EUR PAYMENT : EXT FARE CALCULATION :KRK LO X/WAW LO PAR63.38LO X/WAW LO KRK63.38NUC126.76END ROE3.944240XT 39.68XW11.78QX1.13IZ4.44FR12.75FR AIR FARE : PLN 500.00 EQUIV FARE PAID : EUR 117.00 TAX : EUR 0.17ND EUR 39.68XW EUR 11.78QX EUR 1.13IZ EUR 4.44FR EUR 12.75FR AIRLINE SURCHARGES : EUR 60.00YQ TOTAL : EUR 246.95 GRAND TOTAL : EUR 246.95 this is the ticket I paid for and I won't use!

17 September 2015 Lizaveta

This is the thief airline. During the change of the flights in Warsaw my luggage was opened and 4 items of expensive make up were stolen.I will never use this airlane

31 October 2014 Kuba

Alla and Alex : IF YOU CAN AVOID LOT, PLEASE DO!!! This is the worst airline ever: On September 28th at 8pm my husband and I were scheduled to depart from Toronto and travel to Israel (scheduled to arrive Sept 30 at 4am local time) with one scheduled stop in Warsaw. We arrived at the airport for 5pm to check in. By 8pm no announcements had been made in terms of any delays but our flight was not being boarded. The flight crew was 15 minutes late. When travelers started making inquiries it was announced that repairs (presumably mechanical) were being made to the plane and it would be delayed for at least another hour. Boarding was not announced for our flight until 11 pm, once the flight was boarded we spent another hour in the plane waiting for the flight to take off. Sometime midway through the flight, it was announced that the plane was having issues with its transponder and that an emergency landing was being made in Iceland (around 8am local time). Upon arriving in Iceland, no food or hotel vouchers were handed out, and no information was provided as to next steps for at least an hour. Between my husband and I, we spent no less than $70 on food, coffee and water while waiting at the airport. Food vouchers were not provided until 2pm - about $15 per person which was not enough to buy much more than a drink and sandwich with the astronomical prices at the airport. Information about the flight to Warsaw was not provided for 3-4 hour after landing, with no definitive instructions as to when another plane would be available. Because of these issues we missed the day that we planned to spend in Warsaw and also the connecting flight from Warsaw to Tel-Aviv, Israel. Once we finally arrived in Warsaw we were thankfully given hotel, taxi vouchers and boarding pass to Tel-Aviv through Moscow. In Moscow we spent roughly another 4 hours at the airport and another $100 between the two of us for food (no vouchers were provided). From Moscow we finally caught a flight to Tel-Aviv, arriving in Israel 20 hours later than expected - 12am local time on Oct 1. On the 30th we had a scheduled day trip across Jerusalem ($120/person) that we missed because of these delays. Overall we were extremely disappointed with the service received - 3 lay overs instead of the scheduled 1 - and the lack of communication between the airline and travelers. We missed 2 days of our trip and spent over $170 in food during the layovers in 3 different countries; however, this does not even compare to the stress caused by these delays to ourselves as well as the family and friends that was expecting to receive us in Israel and took time off from work. Lot refused to pay any expenses!!! I strongly suggest not using this airline!!! The mechanical dificulties can be in all ailines in a world, The one thing that is bad is you haven't got vouchers but because of the technical dificulties, the flight was only delayed. I bet if the flight will be canceled, you are so much * . I VERY LIKE Lot because it is the airline of my contry - Poland and the pilots (I always am talking with them) are ALWAYS super! So if you think something worse about LOT, just think about and do not insult it.

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