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Home / World airlines / Indonesia / Indonesia AirAsia

Indonesia AirAsia

Country: Indonesia
Indonesian low-cost airline, scheduled domestic flights
IATA code: QZ
ICAO code: AWQ
Head office: Jl. Bandara Soekarna Hatta, Cengkareng, Jakarta 19110 Terminal 3 Soekarno Hatta Airport, Jakarta., Indonesia
Phone number: +62 21 292 7099 9
Fax number: +62 21 559 4466
E-mail: madeellen@airasia.com
Web-site: www.airasia.com
Year established: 2004
Main bases and hubs: Bandung Husein Sastranegara International, Denpasar Ngurah Rai International, Jakarta Soekarno-Hatta International, Surabaya Juanda International
Fleet: Airbus A320

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Indonesia AirAsia. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Indonesia AirAsia:

07 March 2014 Guest

I recently had a flight cancelled by these guys they promised me a refund but then they refused to honor it and now will not give me my money back - the customer service people are rude and tell lies, if you have a choice use someone else

All Reviews of Indonesia AirAsia

Indonesia AirAsia Discussion:

14 January 2016 Iryna Chubenka

Welcome Air Asia! Writes you Iryna Chubenka from Belarus. January 12, 2016, I flew a flight XT 7519 Denpasar, Bali (DPS) 21-30 - Jakarta (CGK). 22-10. Flight delayed by 1 hour and 20 minutes. As a result, I did not have time to get my luggage, because it was late on a flight Jakarta - Abu Dhabi - Minsk, EY 471 the company Etihad. I earnestly request you to deliver my luggage to the terminal 3, the company Etihad, for further shipment to Minsk. In Minsk, I wrote a letter to the company Etihad, they send my luggage on the route Jakarta - Abu Dhabi - Minsk. Thank you. I hope for your understanding. The application of the baggage check. (In my luggage diving equipment. Two bags in plastic film) baggage check CGK 0807028893 and CGK 0807028861 My e.mail va_ch@tut.by

14 January 2016 Ayu Remie

Booking online on AirAsia had always been a breeze, fuss-free, smooth & convenient experienced untill January 2016! Spent 5-6 times anxious, frustrated & panicky moments since 8th Jan & again 13th Jan 2016 to book as husband need to travel urgently to/fro Bandung/Singapore. Everything seemed normal till last step i.e. "Payment Page". After the "Pay" selection, page kept going back to the "Payment Page" instead of the "Confirmation Page - Booking is Successful" Kept checking for hours till days later for any flight confirmation/itinerary in email/inbox BUT received none. Called banking company however no deduction/payment made from AirAsia for those multiple payment attempts. Nevertheless, ended up with a successful booking of AirAsia flight BUT made possible via "TRAVELOKA" apps which can be downloaded easily.

13 January 2016 Jaqueline Buth

Dear Sir or Madam, I have taken 2 times Contact about your Contact page. Unfortunately without success. I did not get any answer. On December 12, I booked a flight (AIRASIA X JBY7TF / ESSEX) on your side for two persons from Jakarta to Denpasar on 29.05.2016. The transaction is completed with may visacard. I did not get any Booking confirmation. So I need a Booking confirmation. If this is not possible, please book my money back. I hope you take care of my spec. Within 3 day, I expect an answer. Best regards Jaqueline Buth

28 February 2015 Stephen Say

Dear Sir/Madam I am booked on flt QZ541 1st march darwin to denpasar how ever last night my personal briefcase was stolen along with my passport I have reported to the Police and also the Aust Immigration Dept and I was wondering if it is possible to cancel this booking or transfer it to a later date my friend Mr George Davenport will still be travelling with you on FltQZ541 Thank You,,,,,,,,,,,,,Steve Say

Discussion of Indonesia AirAsia

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