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Home / World airlines / Indonesia / Indonesia AirAsia

Indonesia AirAsia

Country: Indonesia
Indonesian low-cost airline, scheduled domestic flights
IATA code: QZ
ICAO code: AWQ
Head office: Office Management Building, 2nd Floor Terminal 1 A Departu, Soekamo Hatta International A, Cengkareng, Jakarta, 19110, Indonesia
Phone number: +62 21 559 4555
Fax number: +62 21 559 4466
Year established: 2000
Main bases and hubs: Bandung Husein Sastranegara International, Jakarta Soekarno-Hatta International, Medan Polonia International, Surabaya Juanda International
Fleet: Airbus A320

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Indonesia AirAsia. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Indonesia AirAsia:

07 March 2014 Guest

I recently had a flight cancelled by these guys they promised me a refund but then they refused to honor it and now will not give me my money back - the customer service people are rude and tell lies, if you have a choice use someone else

All Reviews of Indonesia AirAsia

Indonesia AirAsia Discussion:

14 January 2016 Iryna Chubenka

Welcome Air Asia! Writes you Iryna Chubenka from Belarus. January 12, 2016, I flew a flight XT 7519 Denpasar, Bali (DPS) 21-30 - Jakarta (CGK). 22-10. Flight delayed by 1 hour and 20 minutes. As a result, I did not have time to get my luggage, because it was late on a flight Jakarta - Abu Dhabi - Minsk, EY 471 the company Etihad. I earnestly request you to deliver my luggage to the terminal 3, the company Etihad, for further shipment to Minsk. In Minsk, I wrote a letter to the company Etihad, they send my luggage on the route Jakarta - Abu Dhabi - Minsk. Thank you. I hope for your understanding. The application of the baggage check. (In my luggage diving equipment. Two bags in plastic film) baggage check CGK 0807028893 and CGK 0807028861 My e.mail

14 January 2016 Ayu Remie

Booking online on AirAsia had always been a breeze, fuss-free, smooth & convenient experienced untill January 2016! Spent 5-6 times anxious, frustrated & panicky moments since 8th Jan & again 13th Jan 2016 to book as husband need to travel urgently to/fro Bandung/Singapore. Everything seemed normal till last step i.e. "Payment Page". After the "Pay" selection, page kept going back to the "Payment Page" instead of the "Confirmation Page - Booking is Successful" Kept checking for hours till days later for any flight confirmation/itinerary in email/inbox BUT received none. Called banking company however no deduction/payment made from AirAsia for those multiple payment attempts. Nevertheless, ended up with a successful booking of AirAsia flight BUT made possible via "TRAVELOKA" apps which can be downloaded easily.

13 January 2016 Jaqueline Buth

Dear Sir or Madam, I have taken 2 times Contact about your Contact page. Unfortunately without success. I did not get any answer. On December 12, I booked a flight (AIRASIA X JBY7TF / ESSEX) on your side for two persons from Jakarta to Denpasar on 29.05.2016. The transaction is completed with may visacard. I did not get any Booking confirmation. So I need a Booking confirmation. If this is not possible, please book my money back. I hope you take care of my spec. Within 3 day, I expect an answer. Best regards Jaqueline Buth

28 February 2015 Stephen Say

Dear Sir/Madam I am booked on flt QZ541 1st march darwin to denpasar how ever last night my personal briefcase was stolen along with my passport I have reported to the Police and also the Aust Immigration Dept and I was wondering if it is possible to cancel this booking or transfer it to a later date my friend Mr George Davenport will still be travelling with you on FltQZ541 Thank You,,,,,,,,,,,,,Steve Say

Discussion of Indonesia AirAsia

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