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Home / World airlines / Panama / Copa Airlines

Copa Airlines

Country: Panama
Leading Panamanian airline, international flights to many American countries
IATA code: CM
ICAO code: CMP
Head office: PO Box 0816-06819, Panama-City, 1, Panama
Phone number: +507 217 2672
Fax number: +507 304 2082
Year established: 1947
Main bases and hubs: Panama City Tocumen International
Fleet: Boeing 737-700, Boeing 737-800, Embraer 190

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Copa Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Sebastian Sowa

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Reviews & Opinions of Copa Airlines:

23 August 2016 Jim F

We flew Copa from Las Vegas to Panama City in May. The staff, aircraft, service, and in flight amenities were great. We are booked again for November

14 March 2016 Guest

I am very disappointed with copa airlines. I originally bought 4 tickets from them to go to Ecuador, right after the purchase we had a family emergency and thought we would be unable to travel so we call to cancel the tickets. The situation changed that 3 of us would be able to travel and would only need a refund for one ticket. We called again and they told us there would be no problem with this. Now 4 months later we still have not received any refund or are unable to talk to someone that can help us. We have written the refund department several times with no response. When we go on their website to request our refund it says that it in process but we haven't received anything!!! Now everyone time I call the airlines they direct to write the refund department but I explained that I have done this numerous times with no response and they tell can not help me. I am fusterated that I can not speak to anyone that is able to help me. I feel like they are giving me the run around and find this to be horrible service.

21 January 2016 Guest

I flew copa from US (IAD) to Argentina (EZE) twice now. Both times they did not post my mileage credit to my united account even though my frequent flyer details were on the boarding pass. Since the ticket number does not show on the receipt I spent hours calling them and reconstructing my itinerary to have UNITED process my mileage credit. Also, COPA as of last year no longer will allow UNITED premier customers to upgrade unless they PAY! And if you are sitting in an exit isle and cannot speak Spanish you could be moved to another seat, at the request of the purser. Tip: If you want to fly from IAD to EZE using United then perhaps book your flight on UNITED and fly through Houston, last time I checked flights were much cheaper than Copa which flies through Panama. Good luck.

15 November 2015 BURVENICH Noel

Dear. Due to the late arrival of my flight fr om Tumaco (Colombia) with Santena Airline, I missed my flight from Cali to Panama with Copa Airlines. Although the Copa check in counter was already closed, I met an employee who helped me to re-book my flight on 13/11, was useful in advising me wh ere to stay for the night and in every other way. Her name: Claryssa Bermudez. Herewith I would like to thank her for all her help and assistance. Bothe flights on this 13//, from Calito to Panama and then to Buenos Aires were a very nice experience for me!!! Clean modern planes, helpfull and friendly crew!!! And of course they were all smiling at any time. Thanks Copa Airlines, thanks flight crew and above all THANKS CLARYSSA!!!

All Reviews of Copa Airlines

Copa Airlines Discussion:

08 January 2017 Anonymous will be submitting a legal complain soon

THe first week of January 2017--A woman supposedly supervisor and a young man from The COPA ground staff at the Augusto Cesar Sandino airport in Managua, Nicaragua; the most direspectful, inconsiderate, and unprofessional I have seen in my entire frequent flying life. They oversold one of their flights to San Jose Costa Rica and left my daughter, two babies and husband without their seats; even though my son in law was 10 minutes before the 90 minutes legal time for passengers that do their check in online 24 Hous before flying. They lied through their theeth and completely ignored our pleads for help and two crying babies. They keept jerking us around, they kept contradicting each other and in the end totally unhelpful. AVOID COPA AIRLINES IN NICARAGUA!

29 October 2016 Guest

They lost my luguage told me they would keep me posted. Gave me a number to call that no one ever answers. Absalutly the wirst customer service i have ever seen

24 October 2016 Nwanze Timothy Chinedu

Good day, I was traveling from st Vincent and the grenadine to Cuba Havana,unfortunately I had problem in Trinidad and I decided to cancel the flight from Trinidad and Tobago to panama city to cuba. So I went back to the agent (universal travel svg) 784-457-2779/7844561984, so they told me to that,they are waiting for a response from the airline,copa airline. Is almost a week now,I purchased the ticket in cash.please I need your help.Thank

01 September 2016 francisco

I would like to ask what am I allow to take in my suitcases to travel to Colombia?....... and in my hand inside of the airplane........ thank you for your imformation

Discussion of Copa Airlines

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