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Home / World airlines / Panama / Copa Airlines

Copa Airlines

Country: Panama
Leading Panamanian airline, international flights to many American countries
IATA code: CM
ICAO code: CMP
Head office: PO Box 0816-06819, Panama-City, 1, Panama
Phone number: +507 304 2672
Fax number: +507 304 2082
Year established: 1947
Main bases and hubs: Panama City Tocumen International
Fleet: Boeing 737-700, Boeing 737-800, Embraer 190

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Copa Airlines. Airline code, web site, phone, reviews and opinions.
Copyright Sebastian Sowa

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Reviews & Opinions of Copa Airlines:

23 August 2016 Jim F

We flew Copa from Las Vegas to Panama City in May. The staff, aircraft, service, and in flight amenities were great. We are booked again for November

14 March 2016 Guest

I am very disappointed with copa airlines. I originally bought 4 tickets from them to go to Ecuador, right after the purchase we had a family emergency and thought we would be unable to travel so we call to cancel the tickets. The situation changed that 3 of us would be able to travel and would only need a refund for one ticket. We called again and they told us there would be no problem with this. Now 4 months later we still have not received any refund or are unable to talk to someone that can help us. We have written the refund department several times with no response. When we go on their website to request our refund it says that it in process but we haven't received anything!!! Now everyone time I call the airlines they direct to write the refund department but I explained that I have done this numerous times with no response and they tell can not help me. I am fusterated that I can not speak to anyone that is able to help me. I feel like they are giving me the run around and find this to be horrible service.

21 January 2016 Guest

I flew copa from US (IAD) to Argentina (EZE) twice now. Both times they did not post my mileage credit to my united account even though my frequent flyer details were on the boarding pass. Since the ticket number does not show on the receipt I spent hours calling them and reconstructing my itinerary to have UNITED process my mileage credit. Also, COPA as of last year no longer will allow UNITED premier customers to upgrade unless they PAY! And if you are sitting in an exit isle and cannot speak Spanish you could be moved to another seat, at the request of the purser. Tip: If you want to fly from IAD to EZE using United then perhaps book your flight on UNITED and fly through Houston, last time I checked flights were much cheaper than Copa which flies through Panama. Good luck.

15 November 2015 BURVENICH Noel

Dear. Due to the late arrival of my flight fr om Tumaco (Colombia) with Santena Airline, I missed my flight from Cali to Panama with Copa Airlines. Although the Copa check in counter was already closed, I met an employee who helped me to re-book my flight on 13/11, was useful in advising me wh ere to stay for the night and in every other way. Her name: Claryssa Bermudez. Herewith I would like to thank her for all her help and assistance. Bothe flights on this 13//, from Calito to Panama and then to Buenos Aires were a very nice experience for me!!! Clean modern planes, helpfull and friendly crew!!! And of course they were all smiling at any time. Thanks Copa Airlines, thanks flight crew and above all THANKS CLARYSSA!!!

All Reviews of Copa Airlines

Copa Airlines Discussion:

01 September 2016 francisco

I would like to ask what am I allow to take in my suitcases to travel to Colombia?....... and in my hand inside of the airplane........ thank you for your imformation

13 July 2016 Lilimar Lunar

This is my experience and my mom's before her flight from LA to Caracas this past Sarurday July 2 2016. Los Angeles (LAX) → Caracas (CCS) Jul 2, 2016 - Jul 3, 2016 , 1 one way ticket   CONFIRMED Copa GSEGFK Booking ID 7VCS2V The personnel of Copa airlines asked my mother, Lilia Del Valle Rodriguez De Lunar, to wait until the last minute to be seated because, according to them, the ticket I had bought for my mom belonged to a relative of someone who works at Copa airlines. According to the personnel, my mom was aware of that issue so that she had to wait for them to find a seat for her, otherwise she had to wait for an available seat in the next flight. Just a few minutes before the departure my mom was sent to the plane with a very unpleasant gentleman who had a very disappointing attitude. It seemed that this gentleman did not agree to take my mom to the plane because the personnel of Copa airlines didn't tell about that in advance. In addition, he avoided my questions just because he thought I didn't speak English. In summary, our experience at the airport was terrible. Even though the personnel of Copa airlines was aware of my mom is an old woman they did not treat her as she deserved. Lilimar Lunar

13 June 2016 Sean

COPA accepted to compensate for our baggage delay expences and then never done the payments. No more replays from their side.

24 October 2015 Rodney Hernandez

Booking my ticket to Havana with @CopaAirlines, made a mistake in my lastname, 2hrs later: they are charging me $200 to reimburse in 3 months!

Discussion of Copa Airlines

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