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Home / World airlines / Korea - South / Asiana Airlines

Asiana Airlines

Country: Korea - South
The second largest airline in South Korea
IATA code: OZ
ICAO code: AAR
Membership in the alliance: Star Alliance
Head office: Asiana Town, PO Box 98, No 47 Osae-Dong, Gangseo-gu, Seoul, 157-713, South Korea
Phone number: +82 2 2669 8000
Fax number: +82 2 2669 5360
E-mail: aaprz@flyasiana.com
Web-site: www.flyasiana.com
Year established: 1988
Main bases and hubs: Busan Gimhae International, Seoul Incheon International
Fleet: Airbus A320, Airbus A321, Airbus A330-300, Airbus A380, Boeing 747-400, Boeing 767-300, Boeing 777-200

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Asiana Airlines. Airline code, web site, phone, reviews and opinions.
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Reviews & Opinions of Asiana Airlines:

23 January 2015 Guest

Excellent Airline, lots of Leg space, lots of Food, very good customer service. I had good a Experience.

22 January 2015 Guest

WORST CUSTOMER SERVICE AT NEW DELHI AIRPORT ASIANA. THEY NEVER PICK PHONE OR ANSWER EMAILS> AVOID--- IF YOU LOOSE SOME LUGGAGE THEN YOU WILL EXPERIENCE THE WORST EVER CUSTOMER SERVICE. PAY LITTLE BIT HIGH AND FLY A BETTER CUSTOMER ORIENTED AIRLINE.

02 June 2008 Mark Fisher

Economy Class LAX to Hong Kong. The service on all legs was one of the best Ive had. FAs were very attentive and responded immediately to calls. They all spoke English and had a smile on their face. The food was very good on the trip over to Hong Kong and okay on the return flight. Flying through Seoul is very easy as the international terminal is laid our very well and transfers were very easy. The only problem is they dont seem to guarantee your seat request. I made the request about 5 months in advance and confirmed but when arriving at Los Angeles was told it was only a request. Subsequently were placed in the very last row of the plane. The supervisor did however make sure we were in our requested seats on the connection flight. The woman at the transfer desk in Seoul told us that she would confirm our return seats later in the week for our return flight. Which she did. We did make sure we arrived to the airport a little early for our return flight to make sure we received good seats, which we did. So knowing that little trick helps.

All Reviews of Asiana Airlines

Asiana Airlines Discussion:

20 July 2016 Ulianova Irina ( Rhyne Irina)

Hi, to everybody in Asiana! A week ago I came back to my home in Albuquerque, NM. After this trip I had totally changed my opinion about Asiana. Right now, I am preparing a letter which will be sent to your Head office soon. It was a rough and not the most pleasant trip in my life. Big disappointment. It seems Asiana is loosing it's image.

09 December 2015 Guest

buy tickets form asiana, they cancel flight and don't answer on phone calls. contact phone numbers at web site don't answer they just grab your money

13 October 2015 Rafia Hasina .flight-OZ232, Honolul-Seoul

Being a frequent flyer, I haven't seen this level of dedication that you have provided to the economy passengers in details, that make traveling a pleasure , compare to other airlines. I am very please to say that I will be considering my next trip an Asiana Airlines regardless of the expense. Much Aloha Rafia ,Hawaii

14 May 2015 Dung Bui

Dear Asiana We have booked ticket with confirmation number is 5VA5UJ but we search in your web is not shown! We request to book a full day tour May 21 and 1/2 day tour May 22. Can you provide hotel and tour package! With our ticket, can we allow to visit Korea without visa? We are vietnamese and have USA visa! My ticket number is 9887596804282 Please reply at your soonest. Thank you Daniek

Discussion of Asiana Airlines

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