Country: Korea - South
The second largest airline in South Korea
IATA code: OZ
ICAO code: AAR
Membership in the alliance: Star AllianceHead office: Asiana Town, PO Box 98, No 47 Osae-Dong, Gangseo-gu, Seoul, South Korea
Phone number: +82 22 127 8282
Fax number: +82 2 2669 5360
E-mail: aaprz@flyasiana.com
Web-site: www.flyasiana.comYear established: 1988
Main bases and hubs: Seoul Incheon InternationalFleet: Airbus A320,
Airbus A321,
Airbus A330-300,
Boeing 737-400,
Boeing 747-400,
Boeing 767-300,
Boeing 777-200
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02 June 2008
Mark Fisher
Economy Class LAX to Hong Kong. The service on all legs was one of the best I’ve had. FA’s were very attentive and responded immediately to calls. They all spoke English and had a smile on their face. The food was very good on the trip over to Hong Kong and okay on the return flight. Flying through Seoul is very easy as the international terminal is laid our very well and transfers were very easy. The only problem is they don’t seem to guarantee your seat request. I made the request about 5 months in advance and confirmed but when arriving at Los Angeles was told it was only a request. Subsequently were placed in the very last row of the plane. The supervisor did however make sure we were in our requested seats on the connection flight. The woman at the transfer desk in Seoul told us that she would confirm our return seats later in the week for our return flight. Which she did. We did make sure we arrived to the airport a little early for our return flight to make sure we received good seats, which we did. So knowing that little trick helps.
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