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Home / World airlines / Spain / Air Europa

Air Europa

Country: Spain
Scheduled network throughout Spain and to destinations in Asia, North and South America, Caribbean, Europe and North Africa
IATA code: UX
ICAO code: AEA
Membership in the alliance: SkyTeam
Head office: Centro Empresarial Globalia, Apdo Correos 132, 07620 Llucmajor, Spain
Phone number: +34 971 080 235
Fax number: +34 971 178 350
Year established: 1986
Main bases and hubs: Barcelona, Madrid Barajas, Palma de Mallorca
Fleet: ATR 72, Airbus A330-200, Airbus A330-300, Boeing 737-800, Boeing 787-8, Embraer 195, Embraer ERJ-145

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Reviews & Opinions of Air Europa:

27 October 2015 Guest

Flight with AirEuropa – NEVER AGAIN! Air Europa airline won the first place in my personal ranking of airlines offering the worse service to its passengers! I flew home with my whole family from Palma de Mallorca – I bought expensive tickets with a minimum transfer, as I was flying with my wife and three young children. The Air Europa airline without warning has canceled our flight, although we have already registered it online the day before departure. Then, the airline changed our flight to other with two transfers (although we bought a flight with 1 transfer) on which it was impossible to catch a connecting flight. In the result: we were late and arrived home 16 hours later than planned. Moreover, these out-going actions of airlines have led to serious injury of my child and long-term moral damage for the whole family. In addition, Air Europa has lost checked luggage, which I was looking by myself for a few days after arrival. Unfortunately, choosing Air Europa, we have become victims of the airline, which not only provided absolutely no service, but also harmed the health of my family! That’s why, if somebody will ask me: will you use Air Europa again? I will answer NEVER AGAIN! And not recommended to you too!

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12 January 2016 Guest

AIR EUROPA - WORST AIRLINE IN THE WORLD I was on a flight from Franfurt to Madrid. My luggage delayed 4 days during all my business trip to Spain . I had not my clothes, my documents, even my basic needs. I lost all my business, * many time and feel so horrible . And they do not compensate me any thing for all my trouble !!!!!!!! Very disappointed about SPAIN and SPAINESE. Never fly AIR EUROPA

12 October 2015 Andrey

Вчера летел рейсом AirFrance, ,,выпоняемом AirEuropa, партнёром AF по Sky Team из Парижа в Валенсию, номер UX1006, авиакомпания потеряла багаж всего самолёта, ни одна сумка не прилетела из Парижа, говорят, что багаж был по ошибке отправлен в Валетту, Мальта вместо Испании. В аэропорту не были принесены никакие извинения. Всех пассажиров рейса подвели к окну lost&found и оставили разбираться самих, очередь из 150 человек у двух сотрудников службы потерянного багажа. Мною были потрачены 2,5 часа, чтобы заполнить бумаги. Прошли сутки, багаж в отель до сих пор не доставлен. На улице жара, +29, вынужден ходить в джинсах, в которых прилетел и в поло. Информация отсутствует, отпуск грозит быть испорченным. Я, лично, такого ещё не слышал, чтобы авиакомпания полностью не загрузила багаж!!!!

20 September 2015 Snezana

I was on a flight from Palma De Majora to Barcelona and Air Europa damaged my luggage. We we called they put us through a circus of trying to get paperwork done and mailed to them in a 7 day period. They said they would email us with all the instructions, which they didn't, and when the hotel reception called on our behalf to get everything done and mailed out to the address for a luggage refund, all of a sudden they can't find the package that we send and refused to help. I have emailed several time and they just send back a generic email saying they redirected my email to the right department. It's been a month and a half and still no one has contacted me to get a fund for my luggage like they promised. Their luggage customer service was very rude and spoke over me and refused to help. I would never fly Air Europa again.

Discussion of Air Europa

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