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Home / World airlines / China / Air China

Air China

Country: China
National airline of China, extended domestic and international network
IATA code: CA
ICAO code: CCA
Membership in the alliance: Star Alliance
Head office: Xidan Civil Aviation Building:No.15 Chang'an West Street, Beijing, China
Phone number: +810 800 86 100 999, +861 059 28 158 8
Fax number: +861 095 58 3
Year established: 1988
Main bases and hubs: Beijing Capital International, Chengdu Shuangliu International, Shanghai Pudong International
Fleet: Airbus A319, Airbus A320, Airbus A321, Airbus A330-200, Airbus A330-300, Boeing 737-300, Boeing 737-700, Boeing 737-800, Boeing 747-400, Boeing 747-8, Boeing 757-200, Boeing 767-300, Boeing 777-200, Boeing 777-300, Boeing 787-9

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Air China. Airline code, web site, phone, reviews and opinions.
Copyright Zhang Yu Xiang

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Reviews & Opinions of Air China:

26 August 2013 Alex Takao

Probably the worst air company I've used in my life. Airplanes are usually very old, tight and quite dirty (chinese standard). Some of them don't even have an entertainment system in-flight, even international flights. It's like chariots with wings. The staff is unfriendly and not polite at all. The ground staff is even worse, they are incredibly unprepared to deal with customers, very incapable. The customer service is even worst than the rest. They damaged our baby stroller, quite badly, all scratched and ripped off. There was no fix for that, so we needed them to replace the stroller (2 months of usage), but they offered us a "compensation" around 40% of the price of a new one. And they kept negotiating, like they were negotiating one of those fake cheap stuff in the silk market. If within china, they are always very, very delayed because they just want to pile up with passengers. Quite common to have delays of 2+ hours. This "company" has no respect for their customers. You should avoid this awful option, as the flight experience is bad from beginning to end, and it can get even worse.

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Air China Discussion:

26 August 2015 Guest

Air china is actually quite good in my option, the staff is really polite to me

26 September 2014 Renown

I will be going to CA from UT the end of June. I read that there is only one baggage alowled free of charge. I really want to know how much would an extra luggage charge would be?? It will weigh no more than 50lbs. Is it still $50? I am getting all kinds of answers. Any help would be great.thanks

Discussion of Air China

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