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Home / World airlines / Kazakhstan / Air Astana

Air Astana

Country: Kazakhstan
National airline of Kazakhstan, scheduled domestic and international services
IATA code: KC
ICAO code: KZR
Head office: 4A, Zakarpatskaya St., Almaty, 050039, Kazakhstan
Phone number: +7 717 258 44 47, +7 727 244 44 77
Fax number: +7 727 259 87 01
E-mail: call.centre@airastana.com
Web-site: www.airastana.com
Year established: 2001
Main bases and hubs: Almaty International, Astana International, Atyrau
Fleet: Airbus A319, Airbus A320, Airbus A320neo, Airbus A321, Boeing 757-200, Boeing 767-300, Embraer 190

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Air Astana. Airline code, web site, phone, reviews and opinions.
Copyright Sandra Jeuken

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Reviews & Opinions of Air Astana:

05 November 2015 Guest

It really is an awful airline. Just awful. I fly Air Astana once or twice per month and have done so for 2 years both with Kazakhstan and twice internationally (only because there is no practical alternative). I agree with the other comments: the individual staff try to do a good job but actually have little to no idea what to do if something out of the norm happens. I would add that Air Astana is partly blacklisted from the EU on safety concerns.

19 August 2015 Guest

Bad company, worst service Flight was delayed, but accomodation was not provided.

08 April 2014 Guest

it's the best airline in Asia, bad meal, got food poisoning. Don't eat their breakfast: french pie with vegetables.

30 May 2012 Guest

Air Astana claim to be world class...at least for Central Asia (even this is not achieved), but they are truly lacking in so many ways. The individual employees are ok (not great, but ok), but the company policies are laughable. They do not allow point accruals on booking classes I,R,U,X,N,E,P,G,M,W, and O...so, it is impossible to get points. Furthermore, they never move elite members to the front of the plane, even when the first class seats are empty...they can only get away with this because of the monopolistic stranglehold they have on the local industry. Air Astana...the mediocre airline of Central Asia.

All Reviews of Air Astana

Air Astana Discussion:

15 April 2016 Yerik

Сегодня задержали рейс К864 направлением Ақтөбе - Алматы с 13:00 до 21:05. По политике Air Astana сразу предоставляет гостиницу если рейс задерживается более 8 часов в дневное время. Call-center подтвердил данную информацию. Однако местные представители отказали 3 раза в предоставлении гостиницы. Очень жаль, что компания не соблюдает свои же условия и политику...

28 August 2011 Guest

very very nice aircompany in the world))

Discussion of Air Astana

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